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Abstract
In 2003–04 the Open University offered its first German beginners’ course with a dual tuition strand: tutorials were delivered either face‐to‐face or online using synchronous, audio‐graphic, Internet‐based conferencing software. For the new online tutors, a special training programme was designed and delivered. We evaluated the benefits of our training through a brief questionnaire and in‐depth interviews with selected participants. The outcomes are two‐fold: proof of the necessity of pedagogical training for tutors who work in a new and fast‐moving field, and some recommendations for best practice in training tutors for online tuition.
Acknowledgements
The authors would like to thank the associate lecturers, who willingly gave up their time to answer the questionnaire and take part in the interviews.