Credibility in educational development: trustworthiness, expertise, and identification

Figures & data

Table 1. Longlist of components in educational developers’ credibility formation.

Cognitive authority	Competence	Trustworthiness	Identification
Competence Credibility Trustworthiness	Credentials Experience Expertise Knowledge Skill	Benevolence Communication Competence Consistency Integrity Values	Academic practices Contractual role Qualifications Rapport Research Teaching Values
Wilson (1983)	Hilligoss and Rieh (2008)	Kharouf et al. (2015)	Blackmore and Blackwell (2006); Fraser and Ling (2014); West et al. (2017)

Figure 1. Components of the credibility framework.

Figure 2. A credibility framework for educational developers, including definitions.

Wilson, P. (1983). Second-hand knowledge: An inquiry into cognitive authority. Greenwood.

 Google Scholar

Hilligoss, B., & Rieh, S. Y. (2008). Developing a unifying framework of credibility assessment: Construct, heuristics, and interaction in context. Information Processing & Management, 44(4), 1467–1484. https://doi.org/https://doi.org/10.1016/j.ipm.2007.10.001

 Web of Science ®Google Scholar

Kharouf, H., Sekhon, H., & Roy, S. K. (2015). The components of trustworthiness for higher education: A transnational perspective. Studies in Higher Education, 40(7), 1239–1255. https://doi.org/https://doi.org/10.1080/03075079.2014.881352

 Web of Science ®Google Scholar

Blackmore, P., & Blackwell, R. (2006). Strategic leadership in academic development. Studies in Higher Education, 31(3), 373–387. https://doi.org/https://doi.org/10.1080/03075070600680893

 Web of Science ®Google Scholar

Fraser, K., & Ling, P. (2014). How academic is academic development? International Journal for Academic Development, 19(3), 226–241. https://doi.org/https://doi.org/10.1080/1360144X.2013.837827

 Google Scholar

West, K., Hoessler, C., Bennetch, R., Ewert-Bauer, T., Wilson, M., Beaudoin, J.-P., Ellis, D. E., Brown, V., Timmermans, J. A., Verwoord, R., & Kenny, N. A. (2017). Rapport-building for educational developers. Educational Development Guide Series 2. EDC.

 Google Scholar