A survey of service providers' views on care and support provision for older women from Black and minority ethnic backgrounds in Wales: Implications for policy and practice

ABSTRACT

Drawing on quantitative data from a large study, we explored service providers' perceptions of the care and support provided to older women from Black and minority ethnic backgrounds living in the UK. Analyzing 102 responses to a questionnaire, we found that the care needs of this group of older women were not adequately addressed, with ineffective communication being frequently reported. A number of information pathways and barriers to service provision were identified. More work is needed to explore not only how best to acknowledge diversity in care needs within older populations, but also to design and deliver responsive services accordingly.

Acknowledgments

The authors are very grateful to all participants who volunteered to take part for their time and valuable contribution, to members of the advisory group for their advice, and to our colleagues who helped us pilot the study for their useful feedback.

Funding

This research was funded by Welsh Government National Institute of Social Care and Health Research (SCRA1012).