FROM DATA TO DESIGN

Figures & data

FIGURE 1 One of the SERA rabbits on its stand as installed in subjects halls and kitchens.

FIGURE 2 Mike and the rabbit talking with Peter.

FIGURE 3 Two narrative descriptions of the same event.

FIGURE 4 The third-party common ground.

FIGURE 5 A method for producing a plausible explanation of events and, from that, script for a conversational agent.

FIGURE 6 A first pass at events in Narrative 1.

FIGURE 7 Events in Narrative 1, as a graph.

FIGURE 8 Narrative 1 with goals and expectations added.

Table

Goal specification	What were your specific goals at the various decision points?
Cue identification	What features were you looking at when you formulated your decision?
Expectancy	Were you expecting to make this type of decision during the course of the event?
	Describe how this affected your decision-making process.
Conceptual model	Are there any situations in which your decision would have turned out differently?
	Describe the nature of these situations and the characteristics that would have changed the outcome of your decision.
Influence of uncertainty	At any stage, were you uncertain about either the reliability or the relevance of the information that you had available?
	At any stage, were you uncertain about the appropriateness of the decision?
Information integration	What was the most important piece of information that you used to formulate the decision?
Situation awareness	What information did you have available to you at the time of the decision?
	What information did you have available to you when formulating the decision?
Situation assessment	Did you use all the information available to you when formulating the decision?
	Was there any additional information that you might have used to assist in the formulation of the decision?
Options	Were there any other alternatives available to you other than the decision that you made?
	Why were these alternatives considered inappropriate?
Decision blocking—stress	Do you think that you could develop a rule, based on your experience, which could assist another person to make the same decision successfully?
	Why/Why not?
Analogy/generalization	Were you at any time reminded of previous experiences in which a similar decision was made? Were you at any time reminded of previous experiences in which a different decision was made?