Building Trust to Enhance Elicitation

Figures & data

Figure 1. Predicted path model of the effects of trust-building interview tactics.

Table 1. An Overview of the Main Psychological Constructs and Items Used.

Concepts	Descriptions	Experiment
Cognitive Trust
Professionalism	The interviewer approached his/her job with professionalism and dedication.	I, III
Skill	The interviewer was very skilled at his/her job.	I, III
Competence	Given my experience with the interviewer, I see no reason to doubt his/her competence and preparation for the interview.	III
Fairness	I felt that the interviewer was fair.	I, II, III
Patience	I felt like the interviewer was patient with me.	I, II, III
Experienced	The interviewer was experienced in interviewing.	III
Carelessness	I can rely on this interviewer not to make the interview more difficult by making careless mistakes.	III
Affective Trust
Interest	The interviewer was interested in helping me out.	I, II, III
Sharing relationship	The interviewer and I had a sharing relationship. We could both freely share our ideas, feelings, and hopes.	I, III
Speak freely	I could talk freely to the interviewer about difficulties that I am having in my life and know that he/she will want to listen.	I, III
Respond caringly	If I shared my problems with the interviewer, I know the interviewer would respond constructively and caringly.	I, III
Cooperation
Truthful	How willing would you be to truthfully provide the information that the interviewer specifically asks for?	I, II, III
Additional details	How willing would you be to provide additional truthful details beyond the interviewer’s questions?	I, II, III
Admission
Critical information	Five items of information from the scenario.	I, II, III

Note. A complete description can be found at the Open Science Framework link: https://osf.io/n2u9g/.

Figure 2. Observed path model illustrating effects sizes of the direct effects of trust-building interview tactics. *p < .05; **p < .01; ***p < .001.

Figure 3. Observed path model illustrating effects sizes of the direct effects of trust-building interview tactics. *p < .05; **p = .01.

Figure 4. Observed path model illustrating effects sizes of the direct effects of trust-building interview tactics. ^p = .06; *p = .05; **p < .01; ***p < .001.

Figure 5. Observed path model illustrating effects sizes of the direct effects of trust facilitating elements on affective and cognitive trust. Dashed lines denote negative relationships. *p < .05; **p < .01; ***p < .001.