Quality Quandaries: Improving the Overall Equipment Effectiveness at a Pharmaceutical Company

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Notes on contributors

Alex Kuiper

Alex Kuiper obtained his master's degree in mathematics and econometrics from the University of Amsterdam in 2013. Currently, he works for the Institute for Business and Industrial Statistics as a Lean Six Sigma Consultant and is a Ph.D. student at the University of Amsterdam. His current research interests include applied statistics and stochastic optimization.

Michiel van Raalte

Michiel van Raalte is a Lean Six Sigma Black Belt and the owner of Durapharm BV. He obtained a master's degree in pharmacy in 1998. Since then he has worked as a qualified person and manager at many sterile manufacturing sites. He fulfilled roles as startup, production, and operational excellence manager. He has a broad experience in realizing quality and production improvements.

Ronald J. M. M. Does

Ronald J. M. M. Does is Professor of Industrial Statistics at the University of Amsterdam; Managing Director of the Institute for Business and Industrial Statistics, which operates as an independent consultancy firm within the University of Amsterdam; Head of the Department of Operations Management; and Director of the Institute of Executive Programmes at the Amsterdam Business School. He is a Fellow of the ASQ and ASA and Academician of the International Academy for Quality. His current research activities include the design of control charts for nonstandard situations, health care engineering, and operations management methods.