Exploring the impact of design thinking on social enterprise mission-aligned innovation

ABSTRACT

Despite the growing academic and policy interest in social enterprises, existing debates fail to answer how these organizations innovate without compromising their social mission. In particular, the mechanisms that assist social enterprises to innovate in line with their mission have been overlooked in the social enterprise literature. Through an empirical study of four social enterprises in Scotland, UK, we focus on Design Thinking and show that, through stimulating the engagement of diverse stakeholders, generating organizational knowledge and challenging traditional power dynamics, Design Thinking assists social enterprises in inducing mission-aligned innovation. Through the lens of Intellectual Capital theory, our article shows the applicability of Design Thinking in the field of social entrepreneurship, and draws implications for policy and practice.

KEYWORDS:

• Design thinking
• social enterprise
• stakeholder collaboration
• innovation
• knowledge creation
• intellectual capital

Disclosure statement

No potential conflict of interest was reported by the author(s).

Correction Statement

This article has been corrected with minor changes. These changes do not impact the academic content of the article.

Notes

1. https://www.gcu.ac.uk/research/researchcentres/yunuscentre/research/socialeconomy/commonhealth

Additional information

Funding

This work was supported by the ESRC National Centre for Research Methods, University of Southampton [MR/L003287/1]; Medical Research Council [MR/L003287/1].