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Abstract
Based on the practical needs of cross-border trade between Yunnan Province, China, and Southeast Asian countries, this paper studies the impact of blockchain technology usage on operational performance. Owing to immutability and traceability, the implementation of a blockchain-based platform solves several existing problems of cross-border trade. We conducted a field experiment to verify the effect of blockchain technology on the operational efficiency of cross-border trade companies. The results show that operational, agency, and time costs significantly decrease. Blockchain usage reduces the intermediary agencies of cross-border trade and settlement payment for traders, also improves the timeliness of business processing and the efficiency of cross-departmental business collaboration. This study provides new insights on the interface of blockchain technology and supply-chain operation management.
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No potential conflict of interest was reported by the author(s).
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Notes on contributors
Xin Tian
Xin Tian is an Associate Professor at the School of Economics and Management, University of Chinese Academy of Sciences and Research Centre on Fictitious Economy and Data Science, Chinese Academy of Sciences. He received his PhD in Management Science from the University of Chinese Academy of Sciences in 2010. His research interests include retailing, logistics and supply-chain management, virtual business, and operations management. His research has appeared in Management Science, Journal of the Association for Information Systems, Energy Policy, OMEGA, International Journal of Production Economics, Information Sciences, Journal of Retailing and Consumer Services, Internet Research, and others.
Jiayi Zhu
Jiayi Zhu is currently a master student at the School of Economics and Management, University of Chinese Academy of Sciences and Research Centre on Fictitious Economy and Data Science, Chinese Academy of Sciences. She received her Bachelor of Science in Mathematics and Applied Mathematics from University of Science & Technology Beijing in 2020. Her research covers topics related to performance management, retailing, and e-commerce. Primarily her research is focussed on how technology-based application innovation affects business operations.
Xuan Zhao
Xuan Zhao is a professor in the Lazaridis School of Business and Economics, Wilfrid Laurier University. Her research involves utilising the tools of Management Science/Operations Research and Economics to model, analyse, and derive insights into problems in the areas of Supply- Chain Management, Marketing/OM interfaces, Revenue Management, Entrepreneurships, and Sustainable Operations. Her research papers have appeared in prestigious refereed journals in operations such as Manufacturing & Service Operations Management, Production and Operations Management, IIE Transactions, European Journal of Operational Research, and Naval Research Logistics as well as marketing journals such as Quantitative Marketing and Economics.
Junfeng Wu
Junfeng Wu is the chairman and founder of Shanghai WinJoin Information Technology Co., Ltd., and an informatization expert for the Ministry of Transport of China. He is skilled in intelligent port and digital logistics and has more than 20 years’ industry experience in science and technology projects. He has participated in the planning, design, and construction of the national logistics information platform, the Yangtze River information platform of the Ministry of Transport of China, the international intermodal transport platform, and the digital port platform of the National Railway Group of China, and has won many honours, such as the Science and Technology Progress Award of Shanghai.