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Original Articles

The Impact of Online versus Offline Campaign Information on Citizens’ Knowledge, Attitudes and Political Behaviour: Comparing the German Federal Elections of 2005 and 2009

Pages 507-524 | Published online: 13 Apr 2015
 

Abstract

Against the background of the debate about how the internet changes democratic processes, this article assesses the impact of online versus offline campaign information on citizens’ knowledge, attitudes and political behaviour using data from two pre-/post-election surveys conducted at the German federal elections in 2005 and 2009. Our results show that sophisticated and less sophisticated citizens alike gain knowledge when using online information. Moreover, we find that people exposed to online information develop less ambivalent attitudes towards candidates and parties but do not take on more extreme issue positions. Online information is ineffective in stimulating turnout but compared to traditional news media, the internet gives smaller parties the chance to gain votes. We conclude that overall online information can enhance election campaigns. However, the amount of change should not be overstated as the effects are similar to those of offline political information and depend on the campaign context.

ABOUT THE AUTHORS

Julia Partheymüller is PhD candidate at the Faculty of Social Sciences of the University of Mannheim. She currently works as research associate at the Mannheim Centre for European Social Research (MZES) and is part of the project team of the German Longitudinal Election Study (GLES).

Thorsten Faas is Professor of Political Science at the University of Mainz.

ORCID

Julia Partheymüller http://orcid.org/0000-0001-8302-1912

Notes

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2. Thorsten Faas and Julia Partheymüller, ‘Aber jetzt?! Politische Internetnutzung in den Bundestagswahlkämpfen 2005 Und 2009', in Eva Johanna Schweitzer and Steffen Albrecht (eds), Das Internet Im Wahlkampf: Analysen Zur Bundestagswahl 2009 (Wiesbaden: VS Verlag für Sozialwissenschaften, 2011), pp.119–35; Pascal Jürgens and Andreas Jungherr, ‘Wahlkampf vom Sofa Aus: Twitter im Bundestagswahlkampf 2009', in Schweitzer and Albrecht (eds), Das Internet im Wahlkampf, pp.201–25.

3. Stephen Coleman and Jay G. Blumler, The Internet and Democratic Citizenship (Cambridge: Cambridge University Press, 2009).

4. Shelley Boulianne, ‘Does Internet Use Affect Engagement? A Meta-Analysis of Research', Political Communication 26/2 (2009), pp.193–211.

5. Rachel K. Gibson and Ian McAllister, ‘Do Online Election Campaigns Win Votes? The 2007 Australian “Youtube” Election', Political Communication 28/2 (2011), pp.227–44.

6. Robert D. Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon and Schuster, 2000); Robert Kraut, Michael Patterson, Vicki Lundmark, Sara Kiesler, Tridas Mukophadhyay and William Scherlis, ‘Internet Paradox: A Social Technology That Reduces Social Involvement and Psychological Well-Being?', American Psychologist 53/9 (1998), pp.1017–31; Markus Prior, Post-Broadcast Democracy: How Media Choice Increases Inequality in Political Involvement and Polarizes Elections (Cambridge: Cambridge University Press, 2007); Kay Lehman Schlozman, Sidney Verba and Henry E. Brady, ‘Weapon of the Strong? Participatory Inequality on the Internet', Perspectives on Politics 8/2 (2010), pp. 487–509; Cass R. Sunstein, ‘Deliberative Trouble? Why Groups Go to Extremes', Yale Law Journal 110/1 (2000), pp.71–120.

7. P.J. Tichenor, G.A. Donohue and C.N. Olien, ‘Mass Media Flow and Differential Growth in Knowledge', Public Opinion Quarterly 34/2 (1970), pp.159–70; Eva Anduiza, Aina Gallego and Laia Jorba, ‘Internet Use and the Political Knowledge Gap in Spain', Revista Internacional De Sociologia 70/1 (2012), pp.129–51; JungAe Yang and Maria Elizabeth Grabe, ‘Knowledge Acquisition Gaps: A Comparison of Print versus Online News Sources', New Media & Society13/8 (2011), pp.1211–27; Heinz Bonfadelli, ‘The Internet and Knowledge Gaps', European Journal of Communication 17/1 (2002), pp.65–84; Markus Prior, ‘News vs. Entertainment: How Increasing Media Choice Widens Gaps in Political Knowledge and Turnout', American Journal of Political Science 49/3 (2005), pp.577–92.

8. Yang and Grabe, ‘Knowledge Acquisition Gaps'.

9. Diana C. Mutz and Paul S. Martin, ‘Facilitating Communication across Lines of Political Difference: The Role of Mass Media', The American Political Science Review 95/1 (2001), pp.97–114; Sunstein, ‘Deliberative Trouble?'.

10. Michael Margolis and David Resnick, Politics as Usual: The Cyberspace ‘Revolution' (Thousand Oaks: Sage Publications, 2000).

11. Anthony Downs, An Economic Theory of Democracy (New York: Harper, 1957), p.209.

12. Paul F. Lazarsfeld, Bernard Berelson and Hazel Gaudet, The People's Choice: How the Voter Makes Up His Mind in a Presidential Campaign (New York: Columbia University Press, 1948).

13. Downs, An Economic Theory of Democracy, p.211.

14. Annie Lang, ‘The Limited Capacity Model of Mediated Message Processing', Journal of Communication 50/1 (2000), pp.46–70.

15. Richard R. Lau and David P. Redlawsk, How Voters Decide: Information Processing during Election Campaigns (Cambridge: Cambridge University Press, 2006), p.220.

16. Coleman and Blumler, The Internet and Democratic Citizenship, p.12.

17. Kate Kenski and Natalie Jomini Stroud, ‘Connections between Internet Use and Political Efficacy, Knowledge, and Participation', Journal of Broadcasting & Electronic Media 50/2 (2006), pp.173–92.

18. Bonfadelli, ‘The Internet and Knowledge Gaps', p.72.

19. Lau and Redlawsk, How Voters Decide, pp.126–8.

20. Faas and Partheymüller, ‘Aber jetzt?!’.

21. Yang and Grabe, ‘Knowledge Acquisition Gaps'; Anduiza et al., ‘Internet Use and the Political Knowledge Gap in Spain'.

22. James S. Fishkin, The Voice of the People: Public Opinion and Democracy (New Haven, CT: Yale University Press, 1995); Vincent Price, Joseph N. Cappella and Lilach Nir, ‘Does Disagreement Contribute to More Deliberative Opinion?', Political Communication 19/1 (2002), pp.95–112.

23. Mutz and Martin, ‘Facilitating Communication across Lines', pp.110–11; Cass R. Sunstein, Republic.Com 2.0 (Princeton, NJ: Princeton University Press, 2007).

24. Natalie Jomini Stroud, ‘Polarization and Partisan Selective Exposure', Journal of Communication 60/3 (2010), pp.556–76. Other studies have shown that in addition to that there is also a compositional effect why increasing media choice leads to party realignment in the electorate: entertainment fans have more opportunities to escape politics which lowers their probability of casting a vote. See Prior, Post-Broadcast Democracy.

25. Charles S. Taber and Milton Lodge, ‘Motivated Skepticism in the Evaluation of Political Beliefs', American Journal of Political Science 50/3 (2006), pp.755–69.

26. Mutz and Martin, ‘Facilitating Communication across Lines'.

27. Diana C. Mutz, Hearing the Other Side: Deliberative verus Participatory Democracy (Cambridge: Cambridge University Press, 2006), pp.49–54.

28. See for the following Morris P. Fiorina and Samuel J. Abrams, Disconnect: The Breakdown of Representation in American Politics (Norman, OK: University of Oklahoma Press, 2009), pp.49–74.

29. Morris P. Fiorina and Matthew S. Levendusky, ‘Disconnected: The Political Class vs. the People', in David Brady, William Galston and Pietro Nivola (eds), Red and Blue Nation (Washington, DC: Brookings Institution, 2006), pp.49–71.

30. R. Kelly Garrett, ‘Echo Chambers Online? Politically Motivated Selective Exposure among Internet News Users', Journal of Computer-Mediated Communication 14/2 (2009), pp.265–85.

31. Sidney Verba, Kay L. Schlozman and Henry E. Brady, Voice and Equality: Civic Voluntarism in American Politics (Cambridge, MA: Harvard University Press, 1995).

32. Samuel L. Popkin and Michael A. Dimock, ‘Political Knowledge and Citizen Competence', in Stephen L. Elkin and Karol Edward Soltan (eds), Citizen Competence and Democratic Institutions (University Park, PA: The Pennylvania State University Press, 1999), pp.117–46; Michael X. Delli Carpini and Scott Keeter, What Americans Know about Politics and Why It Matters (New Haven, CT: Yale University Press, 1996).

33. See Diana C. Mutz, ‘The Consequences of Cross-Cutting Networks for Political Participation', American Journal of Political Science 46/4 (2002), pp.838–55. Mutz shows that ambivalence towards presidential candidates suppresses turnout. Therefore, a polarisation of attitudes leading to reduction of ambivalence should increase the probability to participate in elections.

34. Karen Mossberger, Caroline J. Tolbert and Ramona S. McNeal, Digital Citizenship: The Internet, Society and Participation (Cambridge, MA: The MIT Press, 2008); Bruce Bimber, Information and American Democracy: Technology and American Democracy (Cambridge: Cambridge University Press, 2003).

35. Alan S. Gerber and Donald P. Green, ‘The Effects of Canvassing, Telephone Calls, and Direct Mail on Voter Turnout: A Field Experiment', American Political Science Review 94/3 (2000), pp.653–63.

36. David W. Nickerson, ‘The Impact of E-Mail Campaigns on Voter Mobilization', in Costas Panagopoulos (ed.), Politicking Online (New Brunswick, NJ: Rutgers University Press, 2009), pp.141–51.

37. Bonfadelli, ‘The Internet and Knowledge Gaps', pp.72–3.

38. David Manning White, ‘The “Gate Keeper”: A Case Study in the Selection of News', Journalism Quarterly 27/4 (1950), pp.383–96.

39. Rachel K. Gibson and Stephen J. Ward, ‘U.K. Political Parties and the Internet', The Harvard International Journal of Press/Politics 3/3 (1998), pp.14–38; Rachel Gibson and Stephen Ward, ‘An Outsider's Medium? The European Elections and UK Party Competition on the Internet', British Elections & Parties Review 10/1 (2000), pp.173–91; Stephen Ward and Rachel Gibson, ‘European Political Organizations and the Internet', in Andrew Chadwick and Philip N. Howard (eds), Routledge Handbook of Internet Politics (Abingdon: Routledge, 2009), pp.25–39.

40. Gibson and McAllister, ‘Do Online Election Campaigns Win Votes?'.

41. Pippa Norris and David Sanders, ‘Message or Medium? Campaign Learning during the 2001 British General Election', Political Communication 20/3 (2003), pp.233–62.

42. Kim Fridkin Kahn and Patrick J. Kenney, The Spectacle of U.S. Senate Campaigns (Princeton, NJ: Princeton Universtiy Press, 1999), p.26.

43. Gregory A. Caldeira, Samuel C. Patterson and Gregory A. Markko, ‘The Mobilization of Voters in Congressional Elections', Journal of Politics 47/2 (1985), pp.490–509; Karlheinz Reif and Hermann Schmitt, ‘Nine Second-Order National Elections: A Conceptual Framework for the Analysis of European Election Results', European Journal of Political Research 8/1 (1980), pp.3–44.

44. Stephen Ansolabehere and Shanto Iyengar, Going Negative: How Campaign Advertising Shrinks and Polarizes the Electorate (New York: The Free Press, 1996).

45. Rüdiger Schmitt-Beck and Thorsten Faas, Federal Parliament Election 2005 Campaign Dynamics – Pre- and Post-Election Study, ZA4991, data file version 1.0.0 (Cologne: GESIS Data Archive, 2009); Hans Rattinger, Sigrid Roßteutscher, Rüdiger Schmitt-Beck and Bernhard Weßels, Rolling Cross-Section Campaign Survey with Post-Election Panel Wave (Gles 2009), ZA5303, data file version 5.0.0 (Cologne: GESIS data archive, 2011).

46. Richard Johnston and Henry E. Brady, ‘The Rolling Cross-Section Design', Electoral Studies 21/2 (2002), pp.283–95; Henry E. Brady and Richard Johnston, ‘The Rolling Cross-Section and Causal Attribution', in Henry E. Brady and Richard Johnston (eds), Capturing Campaign Effects (Ann Arbor, MI: University of Michigan Press, 2006), pp.164–95.

47. Johnston and Brady, ‘The Rolling Cross-Section Design'; Steven E. Finkel, ‘Reexamining the Minimal Effects Model in Recent Presidential Campaigns', The Journal of Politics 55/1 (1993), pp.1–21; Steven E. Finkel, Causal Analysis with Panel Data (Thousand Oaks: Sage Publications, 1995).

48. John R. Zaller, The Nature and Origins of Mass Opinion (New York: Cambridge University Press, 1992), p.337; Stuart Elaine MacDonald, George Rabinowitz and Ola Listhaug, ‘Political Sophistication and Models of Issue Voting', British Journal of Political Science 25/4 (1995), pp.453–83.

49. In both surveys, the respondents had to locate six parties (CDU, CSU, SPD, FDP, Greens, Left) on an 11-point scale representing positions regarding a political issue. In 2005, the issue was whether the party under consideration wants to extend or cut back welfare benefits. In 2009, respondents were randomly assigned to one out of two position issues. Under the first condition, the task was to determine whether the party rather wants to lower taxes by means of cutting back social benefits or whether it wants to increase taxes in order to extend social benefits. Under the second condition, the respondents had to judge whether the party wants to build new nuclear power plants or whether all nuclear power plants should be shut down immediately.

50. Megan M. Thompson, Mark P. Zanna and Dale W. Griffin, ‘Let's Not Be Indifferent about (Attitudinal) Ambivalence', in Richard E. Petty and Jon A. Krosnick (eds), Attitude Strength: Antecendents and Consequences (Mahwah, NJ: Erlbaum, 1995), pp.361–86; Mutz, ‘The Consequences of Cross-Cutting Networks for Political Participation'; Lilach Nir, ‘Ambivalent Social Networks and Their Consequences for Participation', International Journal of Public Opinion Research 17/4 (2005), pp.422–42; Rüdiger Schmitt-Beck and Julia Partheymüller, ‘Why Voters Decide Late: A Simultaneous Test of Old and New Hypotheses at the 2005 and 2009 German Federal Elections', German Politics 21/3 (2012), pp.299–316.

51. The polarisation index for the two chancellor candidates is calculated as follows: Polarisation-Index(Candidates) = –1*((C1+C2)/2) – |(C1-C2)|) with C1 and C2 being the candidate scalometer ratings. Thus, polarisation of attitudes here is measured as the inverse of what in the literature is also described as ambivalent attitudes. For the five parties, the logic of this measure is generalised and the formula is as following: Polarisation-Index(Parties) = –1* (mean(P1, … , P5) – 2* std.dev. (P1, … , P5)) with P1, … P5 being the scalometer ratings for the five parliamentary parties. See for references endnote no. 50.

52. The question wording for the socioeconomic issue differed slightly in the two surveys.

53. We do not include any further control variables in the model. Following a recommendation by Slater we tested whether entering political interest (as a control and proxy for selective exposure) leads to a substantive improvement of model fit. However, the model fit was not substantially improved, and the results remained essentially unchanged. We therefore conclude that the lagged dependent variables in our models already capture most of the impact of selective exposure. As multicollinearity caused by control variables that do not improve model specification can severely increase bias when analysing quasi-experimental data, we refrained from including control variables in the analyses presented in this article. See Michael D. Slater, ‘Operationalizing and Analyzing Exposure: The Foundation of Media Effects Research', Journalism & Mass Communication Quarterly 81/1 (2004), pp.168–83; Christopher H. Achen, The Statistical Analysis of Quasi-Experiments (Berkeley, CA: University of California Press, 1986).

54. Bernard R. Berelson, Paul F. Lazarsfeld and William N. McPhee, Voting: A Study of Opinion Formation in a Presidential Campaign (Chicago, IL: University of Chicago Press, 1954), p.240.

55. For the computation of marginals, poststratification weights have been applied. Furthermore, the time period of the two surveys was harmonised by constraining the 2009 sample to the same time frame as the 2005 sample (last 41 days before election).

56. Gibson and McAllister, ‘Do Online Election Campaigns Win Votes?', p.234.

57. Marc Hetherington, ‘Resurgent Mass Partisanship: The Role of Elite Polarization', American Political Science Review 95/3 (2001), pp.619–31.

58. Fiorina and Levendusky, ‘Disconnected’.

59. Howard Lavine, ‘The Electoral Consequences of Ambivalence toward Presidential Candidates', American Journal of Political Science 45/4 (2001), pp.915–29; Mutz, ‘The Consequences of Cross-Cutting Networks for Political Participation'; Nir, ‘Ambivalent Social Networks and Their Consequences for Participation'; Schmitt-Beck and Partheymüller, ‘Why Voters Decide Late'.

60. Price et al., ‘Does Disagreement Contribute to More Deliberative Opinion?'; Cindy D. Kam, ‘Political Campaigns and Open-Minded Thinking', Journal of Politics 68/4 (2006), pp.931–45.

61. Jaeho Cho, Dhavan V. Shah, Jack M. McLeod, Douglas M. McLeod, Rosanne M. Scholl and Melissa R. Gotlieb, ‘Campaigns, Reflection, and Deliberation: Advancing an O-S-R-O-R Model of Communication Effects', Communication Theory 19/1 (2009), pp.66–88; Dhavan V. Shah, Jaeho Cho, Seungahn Nah, Melissa R. Gotlieb, Hyunseo Hwang, Nam-Jin Lee, Rosanne M. Scholl and Douglas M. McLeod, ‘Campaign Ads, Online Messaging, and Participation: Extending the Communication Mediation Model', Journal of Communication 57/4 (2007), pp.676–703.

62. David Karpf, ‘Social Science Research Methods in Internet Time', Information, Communication & Society 15/5 (2012), pp.639–61; Bruce Bimber and Lauren Copeland, ‘Digital Media and Traditional Political Participation over Time in the U.S.’, Journal of Information Technology & Politics 10/2 (2013), pp.125–37.

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