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Abstract
Current research on tourist destination residents’ attitudes lacks an in-depth investigation of the roles of the resident-community relationship and quality-of-life. Using social exchange and relational quality theories, this study examines the effect of personal benefits from tourism on the resident-community relationship. Hypothesized relationships are examined using the structural equation model technique. Utilizing a stratified random sampling technique, residents of Gulangyu Island located in Xiamen City, China, were surveyed. By integrating ideas from both social exchange theory and relational quality theory, the current study provides new insights into the relationship amongst the perceived personal benefits that residents obtain from tourism in their communities and the resulting level of their backing for tourism development. Relational quality theory is extended through investigation of the function of important relationship variables in the unique setting of a tourist destination. Study findings also provide support for a quality-of-life to support for tourism development relationship. In addition, multi-mediating analysis provides new insights regarding the nature of the relationship that personal benefits from tourism have with resident backing for tourism development. Findings from this study can assist researchers and destination officials to better identify some of the driving factors that impact resident support for tourism development.
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No potential conflict of interest was reported by the author(s).
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Lujun Su
Lujun Su holds a PhD in Tourism Management from Xiamen University, and is Associate Professor of Marketing in the Business School Central South University; Collaborative Innovation Center of Resource-conserving & Environment-friendly Society and Ecological Civilization ([email protected]). His research interests are related to tourist loyalty behavior, destination marketing, and destination management. He has published more than 50 papers in scholarly journals, such as Tourism Management, International Journal of Contemporary Hospitality Management, Tourism Science, Journal of Hospitality & Tourism Research, and Journal of Travel & Tourism Marketing.
Scott R. Swanson
Scott R. Swanson (Ph.D., University of Kentucky) is a Professor of Marketing at the University of Wisconsin-Eau Claire ([email protected]). His research interests include sports and hospitality/tourism marketing, service recovery issues, and pedagogy. Dr. Swanson has published more than 100 papers in journals such as the Journal of the Academy of Marketing Science, Tourism Management, Journal of Marketing Theory and Practice, Journal of Services Marketing, and Journal of Hospitality & Tourism Research, among others.