The labor of reputation building: Creating, developing and managing individual reputation

ABSTRACT

Reputation has become a highly valuable commodity in multiple labor markets such as sports, the arts, academia, knowledge work and fashion modelling. While reputation has always played a key role in orienting the decision-making process, what has gained increasing importance are the efforts deployed by a growing number of people to create, develop and manage their individual reputation. Building on a two-year ethnographic study with high profile professional rock climbers, this article analyzes the labor of creating and managing individual reputation. The argument follows that reputational labor revolves around the strategic convergence of work activities enabling the assemblage of concrete and tangible things subtly selected and articulated. The output of this labor, the reputation, is intelligible but has practical implications on everyday work and life that need to be acknowledged and coordinated in order to perform work effectively. Finally, I suggest an operational definition of reputational labor with the aim of providing a framework for analyzing the work tasks involved in reputation building, both directly and indirectly, while acknowledging the role of the context in this process.

KEYWORDS:

• Reputation
• work
• ethnography
• new media

ORCID

Guillaume Dumont http://orcid.org/0000-0002-2473-5488

Notes

1 I discuss the methodological approach of this research and its limitations extensively in a methodological article (Dumont 2014).

2 Pseudonyms are used throughout this article.

3 I explore in detail the relational labour produced by climbers to build relationships with fans in another publication (Dumont 2017b).

4 I discuss the self-presentation strategies of climbers elsewhere (Dumont 2016b).