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Abstract
Through this research the authors communicate the lessons learned during the deployment of two RFID retail applications—namely dynamic pricing of fresh products and management of promotions in the supermarket floor—in two real-life pilot sites in Greece and Ireland. The lessons are presented in three inter-related perspectives; engineering challenges and associated solutions, individual adoption factors, and organizational success indicators. The authors argue that these findings might inform the design community to develop better RFID instantiations.
ACKNOWLEDGEMENTS
The work presented by the authors in this article has been partly funded by the European Commission through the IST Project SMART: Intelligent Integration of Supply Chain Processes and Consumer Services based on Unique Product Identification in a Networked Business Environment (No. IST-5-034957-STP; http://www.smart-rfid.eu), the Research Centre of the Athens University of Economics and Business, and by scholarship for doctoral research from the Bodossaki Foundation (http://www.bodossaki.gr/).