Business Intelligence in Facility Management: Determinants and Benchmarking Scenarios for Improving Energy Efficiency

ABSTRACT

This study investigates data sources for Business Intelligence solutions, which provide a foundation for holistic analyses, optimization, and forecasting of electrical power consumption within Facility Management for retail facilities networks. A multiple case study among Polish subsidiaries of Sweden, France, and UK-based companies along with a domestic Polish has been conducted. The authors identify, verify, and organize the determinants augmenting an energy efficiency-oriented decision-making process and introduce a set of potential benchmarking scenarios for managing it.

KEYWORDS:

• Benchmarking
• business intelligence
• data sources
• energy efficiency
• facility management
• multiple case study

Acknowledgments

An earlier version of this manuscript, entitled “Towards a Proficient Business Intelligence for Energy Efficiency Domain – Prerequisites and Data Sources”, has been presented and included in the proceedings of the International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies ICTM 2016 held in Wrocław, Poland.

Additional information

Notes on contributors

Bartlomiej Gawin

Bartlomiej Gawin, PhD, provides a synergy between business activity as an IT Director and academic research. He has actively participated for over 17 years in numerous projects regarding the development, implementation, and use of business applications, workflow tools as well as analytical techniques, including Business Intelligence (BI) and process mining. Aside from IT, he has the professional experience in telecommunications and Facility Management. He deals primarily with research regarding applications of modern techniques and tools for analysis, design and simulation of business processes, and IT solutions as well as BI in service of energy efficiency.

Bartosz Marcinkowski

Bartosz Marcinkowski, PhD, is an Assistant Professor at the University of Gdansk, currently engaged in research regarding IT solutions development within globalizing enterprises. The author of several best-seller Systems Analysis and Design (SAND) books published on Polish market. He is also an expert in computer networks administration domain and an instructor at numerous professional training ventures dedicated to the development of IT competences. His professional skills are confirmed by international certificates, inter alia: OMG Certified UML Professional, OMG Certified Expert in BPM, Cisco Certified Network Associate Instructor Trainer, and ITIL V3.