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Abstract
In this paper, we identify processes associated with “Tactical IT-Business Alignment”, illustrate four types of alignment states resulting from “strategic” and “tactical” alignment levels, and propose alignment-related managerial actions appropriate for each type. Our results are based on about 45 hours of interviews with about 30 senior, middle and junior managers from IS and other functions, and from company records, in an investigation of four organizations.
Acknowledgment
This author acknowledges the support received from the University of Toledo's COBA Summer Research Grant.