Publication Cover
Anxiety, Stress, & Coping
An International Journal
Volume 36, 2023 - Issue 1
338
Views
0
CrossRef citations to date
0
Altmetric
Articles

A multilevel analysis of the links between daily emotional labor, daily spiritual experiences, and daily stress during the COVID-19 pandemic

, , &
Pages 38-51 | Received 26 Apr 2021, Accepted 01 Oct 2022, Published online: 26 Oct 2022
 

ABSTRACT

Background and objectives

The adverse effects of the COVID-19 pandemic both necessitate and obstruct emotional regulation and coping mechanisms. Despite growing interest in the connection between stress and spirituality, multilevel studies addressing day-level variance to understand how spiritual experiences and emotional regulation are linked with stress during this unique situation are scarce. This study aims to analyze how daily spiritual experiences (DSE) and daily emotional labor (EL) connect with the daily stress levels of employees during the pandemic.

Design and method

Data collected from 132 employees for five consecutive workdays (660 d-level, 132 person-level responses) were analyzed via Hierarchical Linear Modeling.

Results

Multilevel analysis provided evidence for the negative association between DSE and daily stress. The “faking emotions” and “hiding emotions” dimensions of daily EL were positively and significantly related to daily stress, while the “deep acting” dimension demonstrated no significant relationship. There was no evidence for the moderator role of DSE in the relationship between daily EL and stress.

Conclusion

The form of daily EL is crucial to understanding how it associates with daily stress. Although its buffering role on the adverse effects of EL is not significant, DSE directly relates to lower stress levels.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Data availability statement

All the data are available upon request from the corresponding author.

Ethical statement

The study involves human participants. The study protocol was accepted by the Republic of Turkey Ministry of Health (Protocol No: 2021-08-12T10_35_35.xml). Written consent was obtained from all participants before distributing the questionnaires.

Additional information

Funding

There was no funding for this study

Log in via your institution

Log in to Taylor & Francis Online

PDF download + Online access

  • 48 hours access to article PDF & online version
  • Article PDF can be downloaded
  • Article PDF can be printed
USD 53.00 Add to cart

Issue Purchase

  • 30 days online access to complete issue
  • Article PDFs can be downloaded
  • Article PDFs can be printed
USD 512.00 Add to cart

* Local tax will be added as applicable

Related Research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.