A preliminary analysis modeling of the relationship between quality management practices and sustainable performance

Abstract

From the past literature, the relationship between quality practices and sustainable performance has not adequately been explored. Hence, this research attempted to further investigate the impacts of other variables that may proffer better explanation to the nature of the relationship. Therefore, the aim of this study is to examine the mediating and moderating effect of organizational excellence and environmental regulation and policy (ERP) on the relationship between TQM (quality practices) and sustainable performance by proposing an inclusive research model comprising the antecedent factors in food and beverage industry of Malaysia. Questionnaires were distributed to 303 Malaysian food and beverages companies while 168 questionnaires were returned (response rate above 50%) and PLS-SEM was used to analyze the data in order to assess the validity and reliability of the instrument. This study serves as a validation process for the developed instruments of the research with the identified constructs of the study while the preliminary analysis and results are shown. Also, the result reveals that the instruments are reliable and the analysis indicates a strong evidence of rational validity. Similarly, it reaffirms the importance of excellence for any successful strategic implementation in enhancing sustainable performance through the implementation of quality practices.

Keywords:

• Environmental regulation and policy
• organizational excellence
• total quality management
• sustainable performance

Acknowledgement

We would like to express our gratitude to Universiti Utara Malaysia (UUM) for giving the Doctoral Researcher the opportunity to conduct this beneficial research through PhD Scholar Research Grant (S/O code 16045).

Additional information

Notes on contributors

Muslim Diekola Akanmu

Muslim Diekola Akanmu is a Doctoral Researcher at Universiti Utara Malaysia, Sintok, Kedah, Malaysia specializing in Technology, Operations and Logistics Management. He earned his Master's degree in Technology Management from Universiti Utara Malaysia and Bachelor of Technology (B. Tech) in Agricultural Engineering at Ladoke Akintola University of Technology, Ogbomosho, Nigeria. He is a graduate member of Nigeria Society of Engineers (NSE), an affiliate member of Malaysian Institute of Management (MIM) and an associate member of Malaysian Society for Engineering.

Mohamad Ghozali Hassan

Mohamad Ghozali Hassan is a Senior Lecturer at the School of Technology Management and Logistics, Universiti Utara Malaysia (UUM). His primary teaching interests is in technology and operation management. He has taught courses of this nature, both at the bachelor and master levels for the past 10 years. His main research interest is in the area of inter-organizational relations, antecedent factors of supplier-manufacturer relationship, outsourcing management, and environmental dynamism. Currently, he is the Principal of Residential Colleges at UUM. He is former Director of MSc Program, OYA Graduate School of Business, UUM (2012-2013).

Ahmad Yusni Bin Bahaudin

Dr. Ahmad Yusni Bin Bahaudin is currently attached to the school of technology management and logistics, UUM College of Business, Universiti Utara Malaysia. He holds a PhD in the field of Project Management and MSc in Construction Management, from Universiti Sains Malaysia and Loughborough University, UK respectively. He teaches construction technology, construction management and project management subjects. He has been active in research and consultation works in the field of project management and construction related works. He is currently conducting Project Management courses for various organizations in the country. He is currently a member of the PMI Project management institute Malaysia.