https://orcid.org/0000-0003-1633-6628
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Abstract
This study aims to analyze the reasons that motivate Brazilian companies to implement Quality Management Systems, according to ISO 9001:2015 requirements. Based on information collected in the literature, a questionnaire was developed and answered by professionals that work with the mentioned standard in their companies. An Exploratory Factor Analysis was conducted with the collected data to group the validated variables into two constructs that present the most part of information variance. These constructs were entitled “internal improvements related motives” and “market related motives”. The findings of this research confirm and complement previous studies performed in Brazil and in other countries.
Data availability statement
The data that support the findings of this study are available on request from the corresponding author, ISR. The data are not publicly available due to do not compromise the privacy of research participants.
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Notes on contributors
Patricia F. S. Siltori
Patricia F. S. Siltori Technologist in Industrial Production Management (IFSP-SP). Master in Mechanical Engineering and currently a PhD student at the State University of Campinas, Brazil (Unicamp). Research focus: sustainable manufacturing, sustainability in the context of industry 4.0 and management system.
Izabela Simon Rampasso
Izabela Simon Rampasso holds B.Sc. in Economic Sciences at Pontifical Catholic University of Campinas (Brazil) and M.Sc. and PhD at University of Campinas (Brazil). Currently, she is postdoctoral researcher at Federal Fluminense University (Brazil) and researcher at University of Campinas.
Vitor W. B. Martins
Vitor W. B. Martins is currently Professor of the Department of Production Engineering - State University of Pará and PhD candidate in Mechanical Engineering at the University of Campinas. Experienced in Operations Management with focus on Logistics Sytems, Sustainability, Quality Management and Lean Production. He holds B.Sc in Production Engineering at the University of Amazônia (UNAMA) and M.Sc in Civil Engineering at the Federal University of Pará (UFPA).
Rosley Anholon
Rosley Anholon is currently Professor of the Department of Manufacturing Engineering and Materials (University of Campinas, Brazil), experienced in Quality Management, Production Systems and Sustainability. He holds B.Sc., M.Sc. and PhD at University of Campinas. He has more than 60 publications in international journals.
Dirceu Silva
Dirceu Silva has experience in Administration and Education, with emphasis on quantitative methods for numerical data analysis and multivariate statistical analysis. He holds a B.Sc. in Physics and Mathematics, a M.Sc. in Physics and a PhD in Education at University of São Paulo (Brazil). Currently, he is professor at University of Campinas (Brazil).
Jefferson Souza Pinto
Jefferson Souza Pinto is currently Professor of Federal Institute of Education, Science and Technology of São Paulo (IFSP, Brazil), experienced in Project Management, Supply Chain Management and Operations Management. Collaborating Professor of the School of Mechanical Engineering (University of Campinas, Brazil). He holds bachelor's degree in business administration, M.Sc. and PhD in Mechanical Engineering at University of Campinas. He has publications in national and international journals, congresses and books in business administration.
Walter Leal Filho
Walter Leal Filho is professor at Hamburg University of Applied Sciences and at Manchester Metropolitan University School of Science and the Environment. He has more than 300 publications, among them, 75 books and 230 papers.