Software and Scanner: A Comparison of Procedures in University of California, San Diego's Interlibrary Loan and Course Reserves Units

Abstract

The Document Delivery Services/Interlibrary Loan Unit and the Course Reserves Unit at the University of California, San Diego's Access Services Department both utilize the Konica Minolta PS7000 book scanner to deliver requested documents and post electronic reserve items. Though the hardware is the same in both units, unique service goals and software—Ariel Interlibrary Loan Document Transmission Software for DDS/ILL and Adobe Photoshop for Course Reserves—result in different issues and challenges. This article discusses the shared practices of the Document Delivery Services/Interlibrary Loan and Course Reserves Units and how each unit utilizes the Konica Minolta PS7000 book scanner to offer better service for their patrons.

KEYWORDS:

• document delivery
• electronic reserves
• scanners
• Adobe Photoshop
• Adobe Acrobat
• Ariel Interlibrary Loan (ILL) Document Transmission Software
• UCSD Libraries
• University of California
• San Diego

Notes

1. The items scanned for reserves include both noncopyrighted material and material under copyright. The Course Reserves Unit uses fair use guidelines as outlined in section 107 of the United States copyright code and also has established procedures for paying publishers and authors for electronic rights when items are not covered by fair use provisions.