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Journal of Interlibrary Loan, Document Delivery & Electronic Reserve Volume 22, 2012 - Issue 5
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Articles

Is It Good to Share? An Effectiveness Study of the Indiana Share Program

Jared Harmon Indianapolis, Indiana, USA
Pages 254-268 | Published online: 07 Dec 2012
 
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Abstract

This article reports the results of an effectiveness study conducted on the Indiana Share Program, a collective interlibrary loan borrowing program managed by the Indiana State Library. A subset of interlibrary loan departments in Indiana was surveyed regarding satisfaction with the interlibrary loan process. Filled request and turnaround time statistics for the year 2010 were also collected. These were compared with the same survey and statistics gathered from the Share Program group. The study found that Share fared well in the statistics. The survey answers were also very similar, showing no statistically significant difference.

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