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Articles

An architectural perspective on service adoption: A platform design and the case of pluggable cross-border trade compliance in e-commerce

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Figures & data

Figure 1. Checkout with tax and customs information.

Figure 1. Checkout with tax and customs information.

Figure 2. Original reference architecture for the tax compliance service.

Figure 2. Original reference architecture for the tax compliance service.

Figure 3. Lifecycle of service adoption and use.

Figure 3. Lifecycle of service adoption and use.

Figure 4. Quality model of pluggability (Aulkemeier, Iacob, and van Hillegersberg Citation2015).

Figure 4. Quality model of pluggability (Aulkemeier, Iacob, and van Hillegersberg Citation2015).

Figure 5. Roles and actors in a two-sided service platform setting.

Figure 5. Roles and actors in a two-sided service platform setting.

Figure 6. Common application architecture.

Figure 6. Common application architecture.

Figure 7. Segregation of service-specific and common resources.

Figure 7. Segregation of service-specific and common resources.

Figure 8. E-commerce platform architecture.

Figure 8. E-commerce platform architecture.

Figure 9. Proposed architecture.

Figure 9. Proposed architecture.

Figure 10. Redirect to platform endpoint for authorization of resource access to the client.

Figure 10. Redirect to platform endpoint for authorization of resource access to the client.