The effect of economic anxiety and occupational burnout levels of tour guides on their occupational commitment

ABSTRACT

This study aims to reveal the effects of economic anxiety and burnout levels of active tour guides in Turkey on their occupational commitment. A questionnaire survey was conducted for this purpose on 370 active tour guides. Data were analysed using the path analysis and structural equation modelling. A negative relationship was found between the occupational commitment and burnout levels of tour guides and a strong positive relationship was found between the burnout and economic anxiety levels; it was also observed that the economic anxiety level only had a slight positive impact on continuance commitment.

KEYWORDS:

• Tourism
• tour guide
• tour guiding
• occupation
• occupational commitment
• burnout
• economic anxiety
• Turkey
• commitment
• active tour guide

Acknowledgements

This study was adapted from the dissertation “The Effect of Economic Anxiety and Occupational Burnout Levels of Tour Guides on Their Occupational Commitment” prepared by Duygu Yetgin, doctoral student in Anadolu University, Institute of Social Sciences, Department of Tourism Management, together with her advisor Prof. Serap Benligiray in 2017. Benligiray is a professor in the Department of Management and Organization in Anadolu University. Yetgin is a lecturer in Tour Guiding Department in Faculty of Tourism in Anadolu University since 2011.

Disclosure statement

No potential conflict of interest was reported by the authors.