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Abstract
The purpose of this research is to assess the impact of data warehouse and business intelligence on the business performance of enterprises in developing regions such as Peru. Two models were developed; the qualitative exploratory model employed 23 interviews from several business sectors that use data warehouse and business intelligence. This model was exploratory in nature and helped to identify specific factors relevant to data warehouse and business intelligence in developing countries. The quantitative model examined 110 survey responses from different business sectors that use data warehouse and business intelligence. The DeLone and McLean model from 2003 was applied to test the fit of a structural equation model. Through this model, several hypotheses were tested. Thereafter, insights were combined from a review of the literature and from qualitative and quantitative analysis to consider the extension of additional constructs relevant to studies of data warehouse and business intelligence in developing economies. The additional constructs include: financial investment, alignment between the business intelligence project and business, and technology and specific skills. Implications for the study of advanced technologies in developing regions are considered.
Additional information
Notes on contributors
Rolando Gonzales
Rolando Gonzales is an assistant professor at ESAN University in Lima, Peru. He received his PhD in management sciences from ESADE Graduate School of Business, Ramon Llull University in Barcelona, Spain. He also holds an MBA from Pennsylvania State University, an MBA from ESAN University, and an engineering degree from U.N.A. La Molina in Lima, Peru. He is interested in BI and the impact that this area of IS has on marketing and business.
Jonathan Wareham
Jonathan Wareham is professor of Information Systems and Dean of Faculty and Research at ESADE Business and Law Schools, Ramon Llull University in Barcelona, Spain. He received his PhD in information systems and an MSc in finance and accounting at the Copenhagen Business School, and AB degrees in comparative literature and in economics at the University of California, Berkeley. Dr. Wareham’s research has been published in over 80 refereed journals and proceedings, including MIS Quarterly, Organization Science, Decision Sciences, Decision Support Systems, IEEE Transactions, and others. He currently serves as senior editor at MIS Quarterly.
Jaime Serida
Jaime Serida is a full professor of operations and information technology in the Department of Management Information Systems at ESAN University in Lima, Peru. He is also Dean of the Graduate Business School at the same university, and member of the board of the Central Reserve Bank of Peru. He received his PhD in business administration at the University of Minnesota, an MBA at ESAN University, and a bachelor’s degree at Universidad Nacional de Ingenieria in Lima, Peru.