Satisfaction of inpatients with health care facilities and medical services in Slovak Republic

Figures & data

Table 1. Ranking components.

	Category of indicators	Weight	Indicators
OVERALL RANKING	Quality of provided health care	40%	Reoperation Total rehospitalization within 30 days Postoperative mortality Mortality due to acute stroke Femur fracture mortality (65+ years)Intensive care unit mortality Inpatient mortality after transfer from intensive care unit Emergency waiting time Fines from the Health Care Surveillance Authority
	Experience	10%	Evidence-based hospital referrals
	Severity of inpatient diagnoses	10%	Case Mix Index
	Overall inpatient satisfaction	18%	Overall inpatient satisfaction inpatient complaints
	Economy	12%	Ability to generate own resources Overdue debt and its year on year change
	Transparency	18%	Transparency index

Source: own sourcing

Figure 1. Overall inpatient satisfaction.

Source: own sourcing

Figure 2. Spatial aspect of overall inpatient satisfaction.

Source: own sourcing

Figure 3. Number of inpatients to doctors and satisfaction.

Source: own sourcing

Figure 4. Operating experience and inpatient satisfaction.

Source: own sourcing

Figure 5. Case mix index and inpatient satisfaction.

Source: own sourcing

Table 2. Regression model.

Parameter	B	Std. error	95% wald confidence interval		Hypothesis test
			Lower	Upper	Wald Chi-square	df	Sig.
(Intercept)	47.531	6.9796	33.851	61.211	46.376	1	.000
[Type of hospital = General hospital]	−5.553	2.6321	−10.712	-.394	4.450	1	.035
[Type of hospital = University Hospital]	0^a	.	.	.	.	.	.
Hospitalized inpatients	-.001	.0001	-.001	.000	32.403	1	.000
Operated inpatients to number of nurses	-.695	.2011	−1.089	-.301	11.954	1	.001
Quality of health care	1.157	.1351	.892	1.422	73.356	1	.000
Reoperation	-.302	.0643	-.428	-.176	22.057	1	.000
Total rehospitalization within 30 days	-.356	.0743	-.501	-.210	22.918	1	.000
Overall rating	5.332	.0681	5.199	5.466	6133.101	1	.000
Dependent variable: Inpatient satisfaction Model: (intercept), type of hospital, hospitalized inpatients, operated to nurses, quality, Reoperation, Total rehospitalization within 30 days, Overall rating
a. Set to zero because this parameter is redundant.

Source: own sourcing