Figures & data
Figure 1. The timeline of the data gathering.
Figure 2. The collected research data.
Figure 3. The method mixes for CompanyIM and ProjectND.
Figure 4. The sources of user representations.
Research Article
User-Centred Design without Involving Users: A Longitudinal Case Study in a Human-Centred-Design–Mature Company
Kaisa SavolainenAalto University School of Arts Design and Architecture, Espoo, FinlandCorrespondence[email protected]
https://orcid.org/0000-0003-2907-6036View further author information
https://orcid.org/0000-0003-2907-6036View further author information