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Public Management Review Volume 22, 2020 - Issue 12
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Original Articles

Non-voluntary service interaction from a service logic perspective: children and value co-creation

Katja LindqvistDepartment of Service Management and Service Studies, Lund University, Helsingborg, SwedenCorrespondence[email protected]
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Ulrika WestrupDepartment of Service Management and Service Studies, Lund University, Helsingborg, SwedenView further author information
Pages 1781-1798 | Published online: 08 Aug 2019

Figures & data

Figure 1. Conceptual model of service interaction for value co-creation according to a service logic. Elaborated from Grönroos (Citation2012, 1528).

Figure 1. Conceptual model of service interaction for value co-creation according to a service logic. Elaborated from Grönroos (Citation2012, 1528).

Figure 2. An elaborated conceptual model of service interaction for value co-creation in the public sector, based on Grönroos (Citation2012).

Figure 2. An elaborated conceptual model of service interaction for value co-creation in the public sector, based on Grönroos (Citation2012).

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