Want to feel better, share what you know

Figures & data

Table 1. Demographic information for the respondents.

Variables	Categories	Australia (N = 370)		Vietnam (N = 281)
		Number	Percentage	Number	Percentage
Gender	Male	138	37.3	70	24.9
	Female	231	62.4	210	74.7
	Others	1	.3	1	.4
Age	18–25	47	12.7	61	21.7
	26–35	128	34.6	112	39.9
	36–45	81	21.9	100	35.6
	46–55	53	14.3	8	2.8
	56 or more	61	16.5	0	0
Education	Elementary school	2	.5	0	0
	High school	45	12.2	7	2.5
	Some college/diploma	77	20.8	8	2.8
	Bachelor’s degree	165	44.6	100	35.6
	Post-graduate	81	21.9	166	59.1
Marital status	Single	169	45.7	99	35.2
	Married without children	49	13.2	12	4.3
	Married with children	152	41.1	170	60.5

Table 2. Reliabilities and validities for the study variables.

Variables	Items	Australia				Vietnam
		Factor loading	α	CR	AVE	Factor loading	α	CR	AVE
Knowledge donating	I shared my information, skills and experiences with my colleagues	.87	.84	.91	.77	.88	.89	.93	.82
	When I knew any new information, I told my colleagues about it	.90				.92
	When I learned something new, I told my colleagues about it	.86				.92
Knowledge collecting	I asked my colleagues what they knew	.87	.82	.89	.73	.87	.83	.90	.75
	When I needed certain knowledge, I asked my colleagues	.83				.89
	I asked my colleagues about their abilities when I needed to learn something	.87				.84
	As a result of knowledge sharing
Job performance	you fulfiled my job responsibilities	.84	.91	.93	.73	.86	.91	.94	.76
	you met performance standards and expectations of the job	.90				.91
	Your performance level satisfied your manager	.84				.92
	You were effective in your job	.84				.90
	Your performance was still good as the time before the pandemic	.86				.76
Positive mental health	As a result of knowledge sharing, you
	felt happy	.80	.72	.90	.63	.70	.85	.90	.64
	Enjoyed the things you do	.77				.79
	COVID isolation has been a wonderful adventure for you	.73				.83
	Felt cheerful, light-hearted	.86				.85
	Full of things interesting to you during COVID 19 isolation	.81				.83
Negative mental health	As a result of knowledge sharing, you
	was nervous	.80	.95	.96	.71	.71	.92	.94	.63
	Felt tense or high strung	.86				.72
	Been anxious or worried	.79				.70
	Felt restless, fidgety, or impatient	.83				.84
	Felt downhearted and blue	.87				.85
	Been in low or very low spirit	.89				.87
	Feel depressed	.85				.82
	Been moody or brooded about things	.86				.81
	Felt so down in the dumps nothing could cheer you up	.83				.81
	Feel you had nothing to look forward to	.81				.78
Self-emotion appraisal	You have a good sense of why you have certain feelings most of the time	.80	.82	.89	.66	.80	.92	.94	.80
	You have a good understanding of your own emotions	.87				.94
	You really understand what you feel	.87				.93
	You always know whether or not you are happy	.70				.91
Others’ emotion appraisal	You always know your friends’ emotions from their behaviour	.77	.85	.90	.69	.86	.93	.95	.82
	You are a good observer of others’ emotions	.86				.93
	You are sensitive to the feelings and emotions of others	.83				.90
	You have a good understanding of the emotions of people around you	.85				.93
Use of emotion	You always set goals for yourself and then try your best to achieve them	.77	.81	.88	.64	.90	.93	.95	.82
	You always tell yourself I am a competent person	.79				.89
	You are a self-motivated person	.82				.92
	You would always encourage yourself to try your best	.82				.91
Regulation of emotion	You are able to control your temper and handle difficulties rationally	.81	.86	.91	.71	.87	.93	.95	.82
	You are quite capable of controlling your own emotions	.85				.92
	You can always calm down quickly when you are very angry	.84				.91
	You have good control of your own emotions	.86				.92

Note: α = Cronbach’s alpha, CR = composite reliability, AVE = average variance extracted.

Table 3. Correlation and validity results for this study.

	1	2	3	4	5	6	7	8	9	10
1.Knowledge donating	.88|.90
2.Knowledge collecting	.69*|.67*	.85|.87
3.Lurking	.58*|.60*	.56*|.58*	.88|.92
4.Job performance	.44*|.41*	.36*.33*	.35*|.31*	.85|.87
5.Positive mental health	.13*|.28*	.17*|.25*	.18*|.18*	.20*|.38*	.79|.80
6.Negative mental health	.01|.06	.06|.12*	.14*|.09	−.20*|-.08	−.20*|-.00	.84|.79
7.Self-emotion appraisal	.39*|.42*	.37*|.32*	.27*|.32*	.37*|.47*	.31*|.31*	−.11*|.01	.81|.89
8.Other-emotion appraisal	.38*|.42*	.32*|.38*	.33*|.36*	.29*|.37*	.17*|.18*	.15*|.15*	.60*|.51*	.83|.90
9.Use of emotion	.43*|.51*	.38*|.44*	.36*|.45*	.35*|.49*	.33*|.27*	−.05|.01	.55*|.65*	.46*|.59*	.80|.91
10. Regulation of emotion	.31*|.38*	.29*|.35*	.26*|.37*	.31*|.51*	.44*|.27*	−.21*|-.01	.56*|.55*	.48|.61**	.61*|.55*	.84|.91

Note: *p < .05; Australia|Vietnam; The bold numbers in the diagonal row are the square roots of the average variances extracted (AVE)

Table 4. Results of the proposed relationships.

Path	Australia (N = 370)	Vietnam (N = 281)
Knowledge donating → Job performance	.53***	.34**
Knowledge donating → Positive mental health	.17*	.35**
Knowledge donating → Negative mental health	.05	−.10
Knowledge collecting → Job performance	−.10	.06
Knowledge collecting → Positive mental health	.22*	.31*
Knowledge collecting → Negative mental health	.13	.25
Job performance → Positive mental health	.25***	.36***
Job performance → Negative mental health	−.31***	−.22**
R^2
Job performance	.25	.20
Positive mental health	.10	.23
Negative mental health	.08	.06

Note: *p < .05; **p < 0.01; *** p < .001

Table 5. Mediation effect of job performance.

Path	Mediator	Australia				Vietnam
		Regression weight	Lower	Upper	p	Regression weight	Lower	Upper	p
Knowledge donating→Positive mental health	Job performance	.09	.03	.14	*	.13	.07	.20	*
Knowledge donating→Negative mental health	Job performance	−.15	−.24	−.07	*	−.04	−.11	.00	NS

Notes: *p < .05, NS = not significant

Table 6. Moderating effect of emotional intelligence (Australia/Vietnam).

	Model 1	Model 2	Model 3	Model 4	Model 5	Model 6	Model 7	Model 8
	DV: Job performance	DV: Positive mental health	DV: Negative mental health	DV: Job performance	DV: Positive mental health	DV: Negative mental health	DV: Positive mental health	DV: Negative mental health
Main effects Knowledge donating	.30/-.16	−.89**/-.05	−.42/-.38
Knowledge collecting				.13/-.36	−.26/-.29	.00/-.45
Job performance							−.16/.78**	.49/79**
EI	.30/.20	−.29/.05	−.68/-.42	.30/.11	.25/-.11	−.33/-.58*	.24/.70*	.84/-.58
Moderation effect
Knowledge donating x EI	.01/.08*	.22*/.06	.13/.12
Knowledge collecting x EI				.03/.12*	.07/.12	.04/.16
Job performance x EI							.06/-.13	−.20/.18

Notes: *p < .05; **p < .01, ***p < .001, DV = dependent variable, EI = emotional intelligence, Australia|Vietnam