Teaching Six Sigma concepts in a business school curriculum

Abstract

This paper discusses the desirability of incorporating Six Sigma thinking into an undergraduate business curriculum, and several alternatives for doing so. Although many companies have adopted Six Sigma programs to improve business results, few business programs have kept pace by incorporating Six-Sigma thinking into their curricula. Businesses employ Six Sigma concepts in improving operations and achieving higher standards of quality. Projects are selected that are likely to achieve reductions in cost, time, and increased profits. The linking of project selection based on business results is central to the desirability of teaching Six Sigma thinking to business students. Doing so will mean that graduates will be better prepared for careers in business, and have a competitive advantage over graduates who don't have this knowledge.

Keywords:

• Six Sigma
• services
• business results
• business school curriculum