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Research Article

Visitor (Trader) Harassment Further Explained

, &
Pages 738-753 | Published online: 23 Nov 2020
 

ABSTRACT

Trader harassment (TH) is an undesired selling behavior directed toward a visitor by one or more micro-traders at a tourist destination. As of 2020, little research exists on the micro-selling behaviors that often elicit negative reactions from travelers. The goal of the study was to identify these behaviors. Typological and content analyses were conducted on 697 documents, such as blog posts and newspaper articles, about TH that occurred at different destinations around the world. Thirty-eight behaviors were identified. The three most common were duping visitors into overpaying, quoting visitors inflated prices and approaching visitors one after the other. This study is the only known study to look at ways micro-traders harass visitors around the world.

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