Bulgarian Hotel Managers’ Recruitment Perceptions

Abstract

Bulgarian hotel managers’ recruitment perceptions, with respect to managerial job applicants, were examined. Collected quantitative and qualitative data were analyzed using the Statistical Package for the Social Sciences and systemic network analysis to gain deeper insights into this issue. The managers desired managerial recruits to possess conceptual, interpersonal, and leadership competencies as opposed to administrative and technical competencies. They might have violated European Union equality legislation due to their discriminatory recruitment preferences based on applicants’ age, health status, appearance, origin, and sexual orientation. This study recommends the managers to adopt diversity management to curb sometimes inappropriate recruitment practices.

KEYWORDS:

• Bulgaria
• hospitality
• recruitment
• discrimination
• diversity management