Service orientated product innovation for improved environmental performance: an exploratory case study of the air conditioning and cooling sector

Figures & data

Figure 1. Re-allocation of property rights and operation.

Table I. Product services offered by the case organisations.

Company	Services offered	Serviced product type
Company v	Service, maintenance and repairs; commissioning and decommissioning; operator training	Industrial water chillers
Small distributor and service provider
Company y	Service and maintenance; leasing; hire	Industrial water chillers and process cooling equipment
Large manufacturer and service provider
Company x	Service and maintenance; on-site refurbishment services; control and mechanical upgrades; refrigerant conversion; operational optimisation	Industrial air conditioning products
Small distributor service provider

Figure 2. Institutional arrangements between firms providing services.