Forming, storming, norming, and performing: Using a semester-long problem-based learning project to apply small-group communication principles

Abstract

In a small-group communication course, students participate in a semester-long project to observe an organization while applying many group communication principles, including conflict resolution, group dynamics, teambuilding, leadership, and diversity. In groups of five, the students select any organization, agency, or department on campus or in the community to observe. After observing the organization, the students explore the greatest challenges facing the organization and determine a problem they will examine and analyze. Once they have defined the parameters of the problem, the students will select a potential solution and project that can have an immediate short-term impact. In their final paper and presentation, the students elaborate on long-term solutions and ways to improve the organization's process, policies, procedures, and plans. The project is very effective in teaching small-group communication principles and group development because of the immersive impact on the learning process.

Course

Small-group communication.

Learning Objectives

Students will be able to: apply relevant theories, principles, and terms to evaluate and analyze the process of group meetings; express an understanding of the necessary commitments and ethical responsibilities essential to successful collaboration in task-oriented small groups; demonstrate the ability to fulfill the necessary leadership and participant responsibilities appropriate to group settings; and implement problem-solving tools to create an initiative to improve organizational dynamics.