ABSTRACT
E-hailing apps have played an important role in increasing mobilities in countries of the Global South. This study explores the ways in which e-hailing has influenced local urban mobilities using South Africa as a case study. Many trends were noted in this study of Johannesburg Uber users including an indication that Uber has generated a new userbase of taxi cab services. Results also showed the increased freedom Uber can provide by allowing individuals to move throughout the city due to its many safety features. Respondents feel that Uber has transformed both their personal mobilities and broad mobilities in South Africa.
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No potential conflict of interest was reported by the author.
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Julia Kathryn Giddy
Julia Kathryn Giddy, PhD, is a postdoctoral research fellow in the School of Tourism and Hospitality at the University of Johannesburg, South Africa. Her broad research focus is on tourism geographies. Specific research interests include human–environment interaction, environmental psychology in nature-based tourism and the tourism-poverty nexus in the context of urban tourism in South Africa.