Designing individualisation of eco information: a conceptual framework and design toolkit

Figures & data

Figure 1. Refined conceptual framework of Eco Information Individualisation (Kwok, Harrison, and Qin 2014).

Table 1. Summary of design toolkit card structure and card names.

Type of cards	Person cards	Product cards	Technology cards
Title of card	1. Verbaliser vs. Imager (VI)	9. Product category	17. Barcode & QR code
	2. Wholist vs. Analytic (WA)	10. Issuing organisation	18. Augmented Reality (AR)
	3. Preference & interest	11. Life Cycle Analysis (LCA)	19. iBeacon
	4. Physiological factors	12. Eco attribute	20. RfID & NFC
	5. Time & location	13. Colour	21. Mobile & wearables
	6. Task related	14. Data visualisation	22. Social media
	7. History & habit	15. Level of detail	23. Internet of things (IoT)
	8. Social factors	16. Richer medium	24. Location-based service (LBS)
			25. Cloud computing

Figure 2. An example of the person card.

Figure 3. Image of 3×3 matrix label design template.

Note: See Figures 7 and 9 for examples of template usage.

Figure 4. An example of the personas.

Figure 5. Selected design outcomes from Task 1.

Figure 6. Selected design outcomes from Task 2.1.

Figure 7. Selected design outcome from Task 2.2.

Figure 8. Selected sketches of user scenario.

Figure 9. Selected design outcomes from Task 3.

Figure 10. Summary of frequency of cards marked useful in triggering ideas.

Table 2. Feedback on the usability and the usefulness of the toolkit and workshop.

Aspect	Mean	Key concept of the question		N	Mean	Median	Mode	Range
Usefulness	3.61	Q1	Text on card is informative	11	4.27	4	4	2
		Q2	Images on card are informative	11	3.91	4	5	1
		Q3	Cards provide information needed	11	3.68	4	4	3
		Q4	Understanding of eco info individualisation	10	3.40	4	4	3
		Q5	Toolkit supports problem framing	11	3.73	4	4	3
		Q6	Worksheets trigger ideas	10	3.10	3	3	3
		Q7	Cards trigger ideas	11	3.27	3	3	3
		Q8	Toolkit is useful in guiding design	11	3.55	4	4	2
Usability	3.90	Q9	Card info is well structured	11	3.73	4	3	2
		Q10	Text on card is clear	10	4.10	5	5	3
		Q11	Card layout	11	3.73	4	4	3
		Q12	Worksheet layout	11	3.55	4	4	3
		Q13	Colour of cards	10	4.40	5	5	2
		Q14	Readability of cards	11	3.64	4	4	3
		Q15	Size of cards	11	4.27	4	5	2
		Q16	Experience using toolkit	11	3.64	4	4	2
		Q17	Experience attending workshop	11	4.09	4	4	1

Kwok, Sze Yin, David Harrison, and Shengfeng Qin. 2014. “Designing an Individualised Eco Information System: A Conceptual Framework.” In 19th DMI: Academic Design Management Conference: Design Management in an Era of Disruption, edited by Erik Bohemia, Alison Rieple, Jeanne Liedtka, and Rachel Cooper, London: The Design Management Institute.

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