A time-motion study of the COVID-19 vaccination process in an urban primary health center of Odisha, India

Figures & data

Figure 1. The layout of the vaccination center, UPHC, Odisha.

Notes: ➨ Arrow marks show the direction of movement of COVID-19 vaccine beneficiaries: 1) Entry at vaccination center 2) Waiting in the queue 3) Verification of beneficiaries in Co-WIN portal 4) Entry of details of the beneficiary in offline records 5) Vaccinating the beneficiary 6) Observation for AEFI in observation room 7) Exit from the center

Table 1. Service delivery time at different activity points of COVID-19 vaccination.

Activity Domains	First Dose		Second Dose		Total
	Mean ± S.D.	Median (IQR)	Mean ± S.D.	Median (IQR)	Mean ± S.D.	Median (IQR)
Waiting time in queue (in minutes)	32:00 ± 21:17	29:30 (15:00-42:00)	36:22 ± 20:31	33:00 (20:45-50:59)	34:22 ± 20:56	32:00 (17:15-49:00)
Verification in Co-WIN Portal (in seconds)	29.87 ± 15.15	27.0 (21–34)	46.72 ± 47.99	36.0 (27–52)	38.98 ± 37.62	31.50 (22–42)
Entry into the register (in seconds)	23.86 ± 9.34	22.0 (17–30)	18.34 ± 8.25	17.50 (12–23)	20.87 ± 9.17	19.0 (14–27)
Time taken for vaccination (in seconds)	19.89 ± 8.39	18.0 (15–24)	16.08 ± 7.62	15.0 (10–20)	17.83 ± 8.18	17.0 (12–21)
Time taken in the observation room (in minutes)	4:20 ± 2:14	3:59 (1:59-5:59)	3:32 ± 2:18	3:00 (1:59-4:59)	3:54 ± 2:18	3:59 (1:59-5:44)
Total time taken at vaccination center (in minutes)	38:48 ± 21:26	37:00 (22:00-49:59)	42:45 ± 20:17	41:00 (26:59-56:00)	40:56 ± 20:52	38:59 (24:59-54:59)

Table 2. COVID-19 vaccination service delivery time in relation to the first and second dose.

Activity domains	First dose (median)	Second dose (median)	p-value
Waiting time in queue (in minutes)	29:30	33:00	.096
Verification in Co-WIN Portal (in seconds)	27.0	36.0	<.001
Entry into the register (in seconds)	22.0	17.50	<.001
Time taken for vaccination (in seconds)	18.0	15.0	<.001
Time taken in the observation room (in minutes)	3:59	3:00	<.005

Non-parametric test for two independent samples, Mann Whitney U test was used to test the significance between activity domains among first and second dose.

Figure 2. Rating of the COVID-19 vaccination process.