ABSTRACT
This study examined the relationship between board effectiveness and innovation in service providing associations from the perspectives of agency, resource dependency, and resource-based theories. Results based on 349 respondent surveys showed that the the relationship between board effectiveness and innovation varied by the type of innovation (service, administrative, product, process, and capacity for innovation). Based on the results, practice implications are discussed, with a special focus on educating boards on the potential impact they might have on innovation through an effective performance of their tasks.
Funding
This research was funded by the ASAE Foundation.