Towards emotional intelligence and quality of work life: Improving the role of work attitude

Figures & data

Figure 1. Theoretical model.

Table 1. Respondent demographics

Religion	Quantity	Percentage
Muslim	217	66%
Christian	57	17%
Catholic	42	13%
Hinduism	3	1%
Confucianism	1	0.3%
Educational Background
Senior High School	31	9%
Diploma 1 (D1)	7	2%
Diploma 3 (D3)	63	19%
Undergraduate	178	54%
Graduate	45	14%
Doctoral	3	1%
Ages	Quantity	Percentage
Under 18 years old	9	3%
Between 18 and 40 years old	225	69%
40 to 50 years old	39	12%
More than 50 years old	7	2%
Industries	Quantity	Percentage
Bank	49	15%
Financial Institutions	55	17%
Manufacture	31	9%
Others	192	59%
Working experiences	Quantity	Percentage
2 to 5 years	222	68%
6 to 9 years	36	11%
10 to 13 years	24	7%
More than 13 years	45	14%

Table 2. Validity and reliability results

	Cronbach’s Alpha	rho A	Composite reliability	Average variance extracted (AVE)
Emotional intelligence	0.757	0.764	0.837	0.507
Employee Engagement	0.849	0.855	0.886	0.526
Employee Satisfaction	0.863	0.870	0.893	0.512
Employee Involvement	0.769	0.779	0.844	0.522
Organizational Commitment	0.763	0.764	0.841	0.514
POS	0.834	0.836	0.876	0.502
Quality of Work-life	0.903	0.904	0.919	0.509

Table 3. Outer loadings

	Original Sample (O)	t-Statistics (|O/STDEV|)	P Values
COMT1 <- ORGANIZATIONAL COMMITMENT_	0.685	15.636	0.000
COMT2 <- ORGANIZATIONAL COMMITMENT_	0.685	16.005	0.000
COMT3 <- ORGANIZATIONAL COMMITMENT_	0.730	21.642	0.000
COMT8 <- ORGANIZATIONAL COMMITMENT_	0.746	21.122	0.000
COMT9 <- ORGANIZATIONAL COMMITMENT_	0.735	16.793	0.000
EE1 <- EMPLOYEE ENGAGEMENT_	0.774	28.676	0.000
EE2 <- EMPLOYEE ENGAGEMENT_	0.798	35.313	0.000
EE3 <- EMPLOYEE ENGAGEMENT_	0.670	17.092	0.000
EE5 <- EMPLOYEE ENGAGEMENT_	0.666	18.008	0.000
EE7 <- EMPLOYEE ENGAGEMENT_	0.714	20.091	0.000
EE8 <- EMPLOYEE ENGAGEMENT_	0.762	24.492	0.000
EE9 <- EMPLOYEE ENGAGEMENT_	0.682	20.431	0.000
EI17 <- EMOTIONAL INTELLIGENCE_	0.695	18.706	0.000
EI20 <- EMOTIONAL INTELLIGENCE_	0.721	17.318	0.000
EI23 <- EMOTIONAL INTELLIGENCE_	0.775	29.393	0.000
EI24 <- EMOTIONAL INTELLIGENCE_	0.673	16.883	0.000
EI3 <- EMOTIONAL INTELLIGENCE_	0.690	17.436	0.000
INVOLV1 <- EMPLOYEE INVOLVEMENT_	0.728	18.768	0.000
INVOLV2 <- EMPLOYEE INVOLVEMENT_	0.790	34.344	0.000
INVOLV3 <- EMPLOYEE INVOLVEMENT_	0.759	24.037	0.000
INVOLV5 <- EMPLOYEE INVOLVEMENT_	0.619	11.304	0.000
INVOLV7 <-EMPLOYEE INVOLVEMENT_	0.704	18.572	0.000
POS10 <- POS_	0.696	16.532	0.000
POS21 <- POS_	0.747	25.088	0.000
POS25 <- POS_	0.707	20.654	0.000
POS27 <- POS_	0.697	17.102	0.000
POS33 <- POS_	0.737	23.543	0.000
POS35 <- POS_	0.698	18.938	0.000
POS36 <- POS_	0.671	16.541	0.000
QWL10 <- QUALITY OF WORKLIFE_	0.680	19.776	0.000
QWL11 <- QUALITY OF WORKLIFE_	0.724	22.111	0.000
QWL13 <- QUALITY OF WORKLIFE_	0.706	21.649	0.000
QWL20 <- QUALITY OF WORKLIFE_	0.723	24.405	0.000
QWL22 <- QUALITY OF WORKLIFE_	0.720	19.079	0.000
QWL23 <- QUALITY OF WORKLIFE_	0.740	26.303	0.000
QWL24 <- QUALITY OF WORKLIFE_	0.698	19.670	0.000
QWL25 <- QUALITY OF WORKLIFE_	0.743	24.713	0.000
QWL26 <- QUALITY OF WORKLIFE_	0.682	18.044	0.000
QWL27 <- QUALITY OF WORKLIFE_	0.736	24.483	0.000
QWL28 <- QUALITY OF WORKLIFE_	0.689	18.937	0.000
SATIS11 <- EMPLOYEE SATISFACTION	0.151	11.931	0.000
SATIS14 <- EMPLOYEE SATISFACTION	0.180	15.018	0.000
SATIS16 <- EMPLOYEE SATISFACTION	0.165	12.398	0.000
SATIS2 <- EMPLOYEE SATISFACTION	0.136	9.458	0.000
SATIS25 <- EMPLOYEE SATISFACTION	0.205	14.978	0.000
SATIS26 <- EMPLOYEE SATISFACTION	0.170	15.432	0.000
SATIS31 <- EMPLOYEE SATISFACTION	0.182	15.802	0.000
SATIS33 <- EMPLOYEE SATISFACTION	0.203	14.411	0.000

Table 4. Outer weights

	Original Sample (O)	t- Statistics (|O/STDEV|)	P Values
COMT1 <- ORGANIZATIONAL COMMITMENT_	0.241	7.292	0.000
COMT2 <- ORGANIZATIONAL COMMITMENT_	0.311	8.498	0.000
COMT3 <- ORGANIZATIONAL COMMITMENT_	0.289	10.133	0.000
COMT8 <- ORGANIZATIONAL COMMITMENT_	0.277	9.918	0.000
COMT9 <- ORGANIZATIONAL COMMITMENT_	0.277	9.139	0.000
EE1 <- EMPLOYEE ENGAGEMENT_	0.194	15.072	0.000
EE2 <- EMPLOYEE ENGAGEMENT_	0.232	17.453	0.000
EE3 <- EMPLOYEE ENGAGEMENT_	0.154	9.321	0.000
EE5 <- EMPLOYEE ENGAGEMENT_	0.200	12.219	0.000
EE7 <- EMPLOYEE ENGAGEMENT_	0.208	13.543	0.000
EE8 <- EMPLOYEE ENGAGEMENT_	0.207	12.896	0.000
EE9 <- EMPLOYEE ENGAGEMENT_	0.179	12.103	0.000
EI17 <- EMOTIONAL INTELLIGENCE_	0.289	11.726	0.000
EI20 <- EMOTIONAL INTELLIGENCE_	0.270	12.694	0.000
EI23 <- EMOTIONAL INTELLIGENCE_	0.334	15.384	0.000
EI24 <- EMOTIONAL INTELLIGENCE_	0.225	12.225	0.000
EI3 <- EMOTIONAL INTELLIGENCE_	0.282	11.976	0.000
INVOLV1 <- EMPLOYEE INVOLVEMENT_	0.293	13.638	0.000
INVOLV2 <- EMPLOYEE INVOLVEMENT_	0.323	15.667	0.000
INVOLV3 <- EMPLOYEE INVOLVEMENT_	0.265	14.592	0.000
INVOLV5 <- EMPLOYEE INVOLVEMENT_	0.233	8.215	0.000
INVOLV7 <- EMPLOYEE INVOLVEMENT_	0.266	12.309	0.000
POS10 <- POS_	0.188	13.469	0.000
POS21 <- POS_	0.222	16.398	0.000
POS25 <- POS_	0.194	16.072	0.000
POS27 <- POS_	0.182	14.204	0.000
POS33 <- POS_	0.205	14.178	0.000
POS35 <- POS_	0.201	14.818	0.000
POS36 <- POS_	0.220	14.517	0.000
QWL10 <- QUALITY OF WORKLIFE_	0.125	17.329	0.000
QWL11 <- QUALITY OF WORKLIFE_	0.132	18.551	0.000
QWL13 <- QUALITY OF WORKLIFE_	0.127	17.308	0.000
QWL20 <- QUALITY OF WORKLIFE_	0.133	17.597	0.000
QWL22 <- QUALITY OF WORKLIFE_	0.125	17.054	0.000
QWL23 <- QUALITY OF WORKLIFE_	0.139	17.456	0.000
QWL24 <- QUALITY OF WORKLIFE_	0.122	14.942	0.000
QWL25 <- QUALITY OF WORKLIFE_	0.133	19.430	0.000
QWL26 <- QUALITY OF WORKLIFE_	0.114	12.809	0.000
QWL27 <- QUALITY OF WORKLIFE_	0.129	18.877	0.000
QWL28 <- QUALITY OF WORKLIFE_	0.121	17.965	0.000
SATIS11 <- EMPLOYEE SATISFACTION	0.151	11.931	0.000
SATIS14 <- EMPLOYEE SATISFACTION	0.180	15.018	0.000
SATIS16 <- EMPLOYEE SATISFACTION	0.165	12.398	0.000
SATIS2 <- EMPLOYEE SATISFACTION	0.136	9.458	0.000
SATIS25 <- EMPLOYEE SATISFACTION	0.205	14.978	0.000
SATIS26 <- EMPLOYEE SATISFACTION	0.170	15.432	0.000
SATIS31 <- EMPLOYEE SATISFACTION	0.182	15.802	0.000
SATIS33 <- EMPLOYEE SATISFACTION	0.203	14.411	0.000

Table 5. R square

	R Square	R Square Adjusted
EMPLOYEE ENGAGEMENT_	0.360	0.359
EMPLOYEE SATISFACTION	0.246	0.244
EMPLOYEE INVOLVEMENT_	0.289	0.287
ORGANIZATIONAL COMMITMENT_	0.175	0.172
POS_	0.340	0.338
QUALITY OF WORKLIFE_	0.711	0.707

Figure 2. Path Coefficient from Emotional Intelligence to Quality of Work Life through Major Job Attitudes.

Table 6. Path coefficient

	Original Sample (O)	P Values
EMOTIONAL INTELLIGENCE_ -> EMPLOYEE ENGAGEMENT_	0.600	0.000
EMOTIONAL INTELLIGENCE_ -> EMPLOYEE SATISFACTION	0.496	0.000
EMOTIONAL INTELLIGENCE_ -> EMPLOYEE INVOLVEMENT_	0.538	0.000
EMOTIONAL INTELLIGENCE_ -> ORGANIZATIONAL COMMITMENT_	0.418	0.000
EMOTIONAL INTELLIGENCE_ -> POS_	0.583	0.000
EMPLOYEE ENGAGEMENT_ -> QUALITY OF WORKLIFE_	0.038	0.255
EMPLOYEE SATISFACTION -> QUALITY OF WORKLIFE_	0.242	0.000
EMPLOYEE INVOLVEMENT_ -> QUALITY OF WORKLIFE_	0.154	0.001
ORGANIZATIONAL COMMITMENT_ -> QUALITY OF WORKLIFE_	0.055	0.112
POS_ -> QUALITY OF WORKLIFE_	0.475	0.000