Figures & data
Table 1. Reliability values from cronbach’s alpha coefficients
Table 2. Profile of respondents
Table 3. Construct reliability, indicator reliability, and convergent validity
Table 4. Heterotrait-monotrait ratio (HTMT)
Table 5. PLS predict for the constructs
Table 6. Model fit summary
Table 7. Summary of structural model
Figure 1. Structural path coefficients and bootstrapping.
![Figure 1. Structural path coefficients and bootstrapping.](/cms/asset/6ffb45d3-ad4e-409f-8c8f-6cdd02e80ad5/oabm_a_2192313_f0001_b.gif)
Figure 2. Importance-performance map.
![Figure 2. Importance-performance map.](/cms/asset/df4f4468-ef4d-4bdd-8fd8-7d4d4419b74d/oabm_a_2192313_f0002_oc.jpg)
Table 8. Importance-performance values
Data availability statement
Data is available upon request