Health care leadership development and training: progress and pitfalls

Figures & data

Table 1 Optimal elements and competencies of health care leadership development

Pretraining assessment

MBTI

360 feedback

Differentiating competencies

Finances and economics

Team building

Communication skills

Emotional intelligence

Conflict management

Negotiation

Personal competencies

Personal professional development

Introspection – getting to know oneself

Listening

Empathy

Awareness

Persuasion

Integrity

Authenticity

Altruism

Equity

Justice

Work ethic

Role modeling

Innovation: develop, inspire, challenge the status quo, and focus on a long-term vision

Foresight

Stewardship

Commitment to continuous improvement and lifelong learning

Balancing work and personal life

Task-oriented knowledge (may differ for individuals in different areas of health care)

Business and administrative acumen and skills

Technical knowledge of insurance and reimbursement issues

How to balance expense with quality of patient care

Health care regulations (including the ACA)

Legal issues in health care and public policy

Problem-solving skills

Being a change agent

Emerging issues and strategic planning

Organization and prioritization, time management

Leadership development training concepts

Didactic teaching using different methods – adult learning

Mentorship and coaching

Experiential leadership opportunities

Reinforce/build a supportive and safe culture

Networking

Ensure high-level sponsorship and involvement

Integrate all features of the program

Offer extended learning periods with sustained support

Encourage ownership of self-development

Abbreviations: MBTI, Myers Briggs type indicator; ACA, Affordable Care Act.