Psychometric testing of the Norwegian version of the questionnaire Family Satisfaction in the Intensive Care Unit (FS-ICU-24)

Figures & data

Table 1 Item-to-total correlations scores (Spearman’s rs) of the FS-ICU-24-No

Item no.	Item content	rs	P-value
1.	Courtesy, respect, and compassion by staff toward patient	0.65	<0.01
2.	Management of pain	0.67	<0.01
3.	Management of breathlessness	0.74	<0.01
4.	Management of agitation	0.78	<0.01
5.	How well staff considered family needs	0.83	<0.01
6.	How well the staff provided emotional support toward family	0.84	<0.01
7.	Coordination and teamwork by staff	0.83	<0.01
8.	Courtesy, respect, and compassion by staff toward family	0.86	<0.01
9.	Skill and competence of nurses	0.56	<0.01
10.	Communication by nurses	0.85	<0.01
11.	Skill and competence of doctors	0.80	<0.01
12.	Atmosphere of the ICU	0.77	<0.01
13.	Atmosphere of the ICU waiting room	0.45	<0.01
14.	Satisfaction of the level or amount of care the patient received	0.35	<0.01
15.	Frequency of communication by doctors	0.80	<0.01
16.	Willingness of staff to answer questions	0.86	<0.01
17.	Staff provided understandable explanations	0.85	<0.01
18.	Honesty of information provided about patient’s condition	0.85	<0.01
19.	Completeness of information about what was happening	0.90	<0.01
20.	Consistency of information about patient’s condition	0.84	<0.01
21.	Feel included in the decision-making process	0.64	<0.01
22.	Feel supported during the decision-making process	0.75	<0.01
23.	Feel control over the care of the patient	0.63	<0.01
24.	Adequate time to address concerns and answer questions	0.60	<0.01

Abbreviation: FS-ICU-24-No, the Norwegian version of the 24-item Family Satisfaction in the Intensive Care Unit questionnaire.

Table 2 Score differences on the FS-ICU-24-No between the groups who reported high and low satisfaction (n=109)

	Being slightly or not at all satisfied with the ICU care (n=30) Md (iqr)	Being satisfied or very satisfied with the ICU care (n=79) Md (iqr)	P-value
Total FS-ICU-24-No	47.9 (21.8)	80.2 (23.2)	<0.001
FSCare	54.5 (22.2)	81.3 (23.2)	<0.001
FSDM	36.3 (25.6)	80.0 (24.2)	<0.001

Abbreviations: FSCare, family satisfaction with care subscale; FSDM, family satisfaction with decision-making subscale; FS-ICU-24-No, the Norwegian version of the 24-item Family Satisfaction in the Intensive Care Unit questionnaire; Md, Median; iqr, interquartile range; ICU, intensive care unit.

Table 3 Standardized factor loadings for the FS-ICU-24-No items and the explained variance of the factors

Item no. and contenta	Factor 1	Factor 2
1. Courtesy, respect, and compassion by staff toward patient	0.269	0.840
2. Management of pain	0.205	0.742
3. Management of breathlessness	0.238	0.629
4. Management of agitation	0.076	0.639
5. How well staff considered family needs	0.718	0.447
6. How well the staff provided emotional support toward family	0.629	0.503
7. Coordination and teamwork by staff	0.469	0.726
8. Courtesy, respect, and compassion by staff toward family	0.622	0.576
9. Skills and competence of nurses	0.271	0.810
10. Communication by nurses	0.679	0.585
11. Skill and competence of doctors	0.457	0.620
12. Atmosphere of the ICU	0.551	0.558
13. Atmosphere of the ICU waiting room	0.432	0.342
14. Satisfaction of the level or amount of care patient received	0.304	0.091
15. Frequency of communication by doctors	0.781	0.243
16. Willingness of staff to answer questions	0.656	0.578
17. Staff provided understandable explanations	0.720	0.467
18. Honesty of information provided about patient’s condition	0.756	0.466
19. Completeness of information about what was happening	0.793	0.458
20. Consistency of information about patient’s condition	0.774	0.348
21. Feel included in the decision-making process	0.687	0.068
22. Feel supported during the decision-making process	0.749	0.260
23. Feel control over the care of the patient	0.793	0.172
24. Adequate time to address concerns and answer questions	0.669	0.230
Percentage of the variance explained	55.42%	7.06%

Notes: The highest loading on each item is in bold.

a Items 1–14 are included in subscale FSCare and items 15–24 are included in the subscale FSDM in the original FS-ICU-24 instrument.

Abbreviations: FSCare, family satisfaction with care subscale; FSDM, family satisfaction with decision-making subscale; FS-ICU-24-No, the Norwegian version of the 24-item Family Satisfaction in the Intensive Care Unit questionnaire.