Qatar's Primary Health Care Medication Home Delivery Service: A Response Toward COVID-19

Figures & data

Figure 1 Service workflow.

Table 1 Total Number and Percentage of Medications Successfully Delivered to Patients’ Homes (March to September 2020)

Month	Number of Patients	Average Delivery	Number of Items	Number of Items Delivered	Number of Items Returned
March	784	156.8	990	958	32
April	9153	416.0	11,092	10,880	212
May	9576	504.0	10,345	10,095	250
June	15,180	690.0	16,361	16,120	241
July	11,717	558.0	12,554	12,345	209
August	9045	430.7	9640	9476	164
September	8758	398.1	9375	9218	157

Figure 2 The total number of patients that received their delivered medications.

Table 2 Total Number and Percentage of Medications Successfully Delivered to Patients’ Homes per Geographical Region (March to July 2020)

Geographical Region	Number of Patients	Number of Packages	Successfully Delivered Packages	%	Returned Packages	%
Northern Region	15,979	17,660	17,289	97.90	371	2.10
Central Region	17,068	18,831	18,385	97.63	446	2.37
Western Region	14,479	16,040	15,895	99.10	145	0.90
Total	47,526	52,531	51,596	98.17	962	1.83

Table 3 Top Medical Conditions and Number of Medications Dispensed for Home Delivery Patients

Medical Condition	Number of Patients*	Percentage
Diabetes mellitus	22,729	32.7
Hypertension	14,479	20.8
Vitamin D deficiency	9061	13.0
Dyslipidemia	7621	11.0
Pregnant	5421	7.8
Hypothyroidism	4255	6.2
Viral upper respiratory tract infection	3423	4.9
Severe acute respiratory syndrome coronavirus	2519	3.6
Medications Dispensed
Ergocalciferol	39,783	22.4
Metformin	20,233	11.4
Rosuvastatin	17,582	9.9
Atorvastatin	17,443	9.8
Levothyroxine	16,434	9.3
Paracetamol	16,089	9.1
Ocular lubricant	13,665	7.7
Sitagliptin/metformin	13,565	7.7
Aspirin	12,537	7.1
Amlodipine	9940	5.6

Note: *Number of unique patients (ie, without duplication).