A Survey on the Willingness of Ganzhou Residents to Participate in “Internet + Nursing Services” and Associated Factors

Figures & data

Table 1 Comparison of Internet + Nursing Service Participation Scores Among Residents with Different Demographic Characteristics

Items	Number of People	Total Participation Score (x±s)	t/F	P
Sex
Male	138 (34.8)	11.60±2.17	0.030	0.976
Female	259 (65.2)	11.59±2.13
Age
18–44 years	245 (61.7)	11.51±2.18	2.465	0.086
45–59 years	95 (23.9)	11.47±2.16
≥60 years old	57 (14.4)	12.18±1.85
Education level
Primary school and below	28 (7.1)	10.64±2.90	5.473	0.0000
Junior high school	155 (39.0)	11.20±2.03
High school	78 (19.6)	11.81±1.85
Junior college	66(16.6)	11.94±1.83
Bachelor’s degree and above	70(17.6)	12.30±2.33
Marital status
Unmarried	69(17.4)	11.59±2.30	0.602	0.614
Married	310(78.1)	11.60±2.04
Widowed	10(2.5)	10.90±3.11
Divorced	8(2.0)	12.25±3.11
Number of children
0	77(19.4)	11.79±2.30	2.010	0.112
1	111(28.0)	11.92±1.94
2	160(40.3)	11.33±2.04
3 and above	49(12.3)	11.45±2.54
Monthly salary
Under 3000	127(32.0)	11.46±2.27	2.487	0.043
3000–5000	178(44.8)	11.40±2.06
5001–8000	60(15.1)	12.08±1.77
8001–10,000	17(4.3)	11.94±2.93
Over 10,000	15(3.8)	12.73±1.75
Mode of payment for medical expenses
Employee health insurance	210(52.9)	11.80±2.10	1.703	0.166
Resident health insurance	168(42.3)	11.33±2.18
Commercial insurance	14(3.5)	11.50±2.28
Self-financed	5(1.3)	12.20±0.45
With or without chronic diseases
Without	324(81.6)	11.52±2.12	−1.543	0.124
With	73(18.4)	11.95±2.18
Whether there are people in the family with chronic diseases or mobility problems
No	244(61.5)	11.32±2.01	−3.355	0.001
Yes	153(38.5)	12.05±2.26
Primary caregiver
Myself	195(49.1)	11.50±2.22	0.496	0.685
Spouse	100(25.2)	11.72±1.97
Children	98(24.7)	11.63±2.13
Other	4(1.0)	12.50±2.65
Number of medical visits in the past year
0 times	168(42.3)	11.38±2.20	1.203	0.309
1–3 times	187(47.1)	11.74±2.09
4–6 times	25(6.3)	11.52±2.02
7–10 times	6(1.5)	11.83±2.23
>10 times	11(2.8)	12.55±2.07
Have used “Internet+ nursing services”
No	326(82.1)	11.59±2.10	−0.099	0.921
Yes	71(17.9)	11.62±2.31
Communications tool
Smartphone	390(98.2)	11.60±2.15	0.032	0.975
Mobile phone for elders	7(1.8)	11.57±1.40

Table 2 Survey on Ways to Know the “Internet + Nursing Service” of Residents, Reasons for Acceptance and Demand for the Use of It

Items		Number of People	Percentage (%)
Ways to learn about the “Internet + nursing Services”	Never heard of it.	155	39.00
	Mobile Internet	87	21.90
	Television and print	15	3.80
	Community outreach	42	10.60
	Medical staff informed	103	25.90
	Other ways	70	17.60
Reasons for willingness to accept Internet+ nursing services	Save time: reduce waiting time for medical appointments	258	65.00
	Save energy: reduce commuting time	186	46.90
	Convenience: easy access process	151	38.00
	Good value for money	12	3.00
	Reduce length of hospital stay, financial burden and family burden	77	19.40
	Time independent	69	17.40
	Provide personalized services	78	19.60
	Meet the need for privacy	30	7.60
	Safe, avoiding risks on the way to the doctor	71	17.90
Safety and security measures	Establishment of specific laws and regulations	270	68.00
	Rigorous vetting of the qualifications and competencies of the visiting nurses	249	62.70
	Platform purchase of insurance	96	24.20
	Development of emergency plans	122	30.70
	Open channels for complaints	127	32.00
	Other	49	12.30
Reservation method	WeChat	275	69.30
	SMS	70	17.60
	Phone	158	39.80
	APP	105	26.40
	Community/others helping	39	9.80
Service provider	Community hospital nurses	97	24.40
	Nurses in secondary hospitals	66	16.60
	Nurses in tertiary hospitals	145	36.50
	Nurses who often go to the hospital themselves	111	28.00
	Nurses who live closer to hospital	173	43.60
Price setting for “Internet + nursing Services”	Reference to existing hospital charging standards	118	29.70
	The State sets special charging standards	205	51.60
	Platform independent pricing	27	6.80
	Platform and hospital pricing	15	3.80
	Platform and user bargaining	32	8.10

Table 3 Stratified Regression Results

Variable			Model 1		Model 2
			Coefficient	Standardization Coefficient	Coefficient	Standardization Coefficient
Intercept	Educational level		12.421**		3.474**
		Primary school and below	−1.491*	−0.179	−0.386	−0.046
		Junior high school	−0.630	−0.144	−0.022	−0.005
		High school	−0.155	−0.029	−0.092	−0.017
		Junior college	−0.021	−0.004	0.032	0.006
		Bachelor’s degree and above	0.000
Control variable	Monthly salary	Under 3000	0.000
		3000–5000	−0.237	−0.055	−0.131	−0.030
		5001–8000	0.123	0.021	0.037	0.006
		8001–10,000	0.242	0.023	−0.277	−0.026
		Over 10,000	0.942	0.084	0.672	0.060
	Whether there are people in the family with chronic diseases or mobility problems	No	0.000
		Yes	0.646*	0.147	0.578*	0.132
Independent variable	Awareness				0.096**	0.149
	Trust				0.341**	0.604
R^2			0.083		0.467
F			3.870**		30.614**
ΔR ^2			0.083		0.384
ΔF			3.870**		138.581**
Dependent variable: degree of participation

Note: N=397, *P<0.05, **P<0.001.