Challenges in Implementing the WHO Hospital Readiness Checklist for the COVID-19 Pandemic in Indonesian Hospitals: A Qualitative Study

Figures & data

Table 1 Focus Group Participants Based on Hospital Type, Classification and Accreditation Status

Stakeholders	Number of Participants	Type of Hospital	Hospital Classification	Hospital Accreditation Status
City Health Office	1	–	–	–
East Java Province
Hospital A	1	Private	B	Excellent
Hospital B	1	Private	B	Excellent
Hospital C	1	Public	B	Excellent
Hospital D	1	Public	A	Excellent
Hospital E	1	Public	B	Excellent
Hospital F	1	Public	B	Excellent
Hospital G	4	Public	B	Excellent
Bali Province
Hospital H	1	Public	A	Excellent
Total	12	–	–	-

Table 2 Hospital Readiness Checklist Experiences and Challenges

Stakeholder	Experiences	Challenges
DHO	Performed monitoring and evaluation functions	a. Manually assessing the checklist is required, which takes time b. A site visit is required for data verification c. How to provide feedback in an effective and efficient manner to hospital
Hospitals in East Java and Bali Provinces	a. The checklists have been completed twice or three times at the hospital. b. The checklist is completed every quarter	a. Must manually complete the sheet b. No feature is available for uploading supporting evidence. c. Coordination and communication difficulties within the hospital system d. Differences in perception in completing the checklist e. Lack of feedback from DHO f. By default, no data are saved.