Nurses’ Experiences with an Electronic Tracking System in the Emergency Department: A Qualitative Study

Figures & data

Table 1 Participant Characteristics

Variable	Experience in the ED	Nationality	Age	Sex	Qualification (Degree)	Eligibility
Participant 1	12	Saudi	37	M	Master’s	License in nursing practice
Participant 2	10	Saudi	34	F	Bachelor’s	License in nursing practice
Participant 3	6	Saudi	36	F	Bachelor’s	License in nursing practice
Participant 4	5	Saudi	29	F	Bachelor’s	License in nursing practice
Participant 5	13	Philippine	46	F	Bachelor’s	License in nursing practice
Participant 6	5	Philippine	36	F	Bachelor’s	License in nursing practice
Participant 7	8	Indian	25	F	Bachelor’s	License in nursing practice
Participant 8	12	Indian	36	F	Bachelor’s	License in nursing practice
Participant 9	8	Indian	32	F	Bachelor’s	License in nursing practice
Participant 10	7	Saudi	37	F	Bachelor’s	License in nursing practice

Table 2 Interview Guide and Questions

Domine	Question	References Used
Clinical Nursing Practice	● From your perspective, how can the dashboard affect the daily process of care? ● Do you feel this advanced tool can help nurses in the performance of patient care? ● What are the positive and negative points of the dashboard application in the ED? ● Do you think the current method of data presentation can aid everyday practices?	[2,9–12,14,15]
Nursing Quality	● Do you feel the dashboard can affect the quality of nursing services in the ED? ● How much can dashboards help in quality improvement projects? ● Do you agree that an electronic tracking system will affect the quality metrics?	[2,6,8,11,16]
Leadership and Management	● How much can dashboards help in managing situations inside the ED? ● Do you feel that the dashboard supports leader decision making? ● How can this tool help in staff allocation, performance competences, and increased awareness about all present patient service outcomes? ● Tell me more about your experience with it. ● What are the limitations of dashboard use from your experience?	[1–3]
Electronic Issues and Digital Transformation	● What are the limitations of dashboard use from your experience? ● Is there any backup plan in case of a system shutdown? ● What is the effect of financial support on such advanced tools?	[1,2,4,7,9,17]

Table 3 Themes and Categories Extracted from the Analysis

Theme	Subthemes
Clinical Nursing Practice	● Effect on the daily process of care ● Performance of patient care ● Increased staff awareness of the patient in the ED ● The experience of staff and positive and negative points of dashboard application in the ED
Nursing Quality	● Effect on quality of nursing services in the ED ● Help in quality improvement projects ● Effect on quality metrics
Leadership and Management	● Dashboard support of leader decision making ● Clinical competences of staff with dashboards ● Staff assignment and allocation ● Staff performance improvement program
Electronic Issues and Digital Transformation	● Current methods of data presentation ● Financial issues ● Limitations of application

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