Psychometric properties of the Arabic version of the EUROPEP questionnaire

Figures & data

Table 1 Descriptive statistics and ceiling effects for the EUROPEP questionnaire (n=95)

Items*	Mean (SD)	Missing, n (%)	Ceiling effect, %#
1. Making you feel you had time during consultations	4.08 (1.06)	4 (4.2)	48.4
2. Interest in your personal situation	4.07 (1.04)	3 (3.2)	45.3
3. Making it easy to tell about your problems	3.78 (1.12)	5 (5.3)	33.7
4. Involving you in decisions about medical care	3.81 (1.23)	14 (14.7)	33.7
5. Listening to you	4.12 (0.99)	6 (6.3)	45.3
6. Keeping your records and data confidential	4.53 (0.89)	7 (7.4)	67.4
7. Quick relief of your symptoms	3.78 (1.19)	7 (7.4)	36.8
8. Helping to perform your normal daily activities	3.89 (1.20)	7 (7.4)	41.1
9. Thoroughness	3.66 (1.18)	4 (4.2)	29.5
10. Physical examination	3.92 (1.15)	10 (10.5)	37.9
11. Offering you services for preventing	3.66 (1.30)	13 (13.7)	28.4
12. Explaining the purpose of tests and treatments	3.69 (1.23)	9 (9.5)	30.5
13. Telling about your symptoms and/or illness	3.81 (1.15)	7 (7.4)	31.6
14. Help in dealing with emotional problems	3.85 (1.11)	14 (14.7)	31.6
15. Helping understand importance of following advice	3.89 (1.18)	11 (11.6)	35.8
16. Knowing what has been done during previous contacts	4.02 (1.07)	9 (9.5)	37.9
17. Preparing what to expect from specialists	3.81 (1.15)	14 (14.7)	28.4
18. The helpfulness of the staff	4.09 (1.04)	6 (6.3)	41.1
19. Getting an appointment to suit you	3.50 (1.37)	5 (5.3)	31.6
20. Getting through to the practice on telephone	3.79 (1.23)	10 (10.5)	32.6
21. Being able to speak to the GP on the telephone	3.19 (1.40)	19 (20.0)	16.8
22. Waiting time in the waiting room	3.15 (1.55)	5 (5.3)	26.3
23. Quick services for urgent health problems	3.65 (1.29)	6 (6.3)	31.6

Notes:

* Items are scored from 1 (poor) to 5 (excellent);

# percentage of respondents ticking excellent as response option.

Abbreviations: GP, general practitioner; EUROPEP questionnaire, European Project on Patient Evaluation of General Practice Care questionnaire.

Table 2 Factor structure, internal consistency, and Kaiser-Meyer-Olkin measure of the EUROPEP questionnaire

Items	Factor loadings				Kaiser-Meyer-Olkin
	1	2	3	4
1. Making you feel you had time during consultations		0.843			0.860
2. Interest in your personal situation		0.801			0.849
3. Making it easy to tell about your problems		0.690			0.889
4. Involving you in decisions about medical care	0.615				0.840
5. Listening to you		0.564			0.916
6. Keeping your records and data confidential		0.596			0.818
7. Quick relief of your symptoms	0.730				0.826
8. Helping to perform your normal daily activities	0.810				0.849
9. Thoroughness	0.646				0.873
10. Physical examination		0.631			0.842
11. Offering you services for preventing	0.808				0.915
12. Explaining the purpose of tests and treatments	0.759				0.861
13. Telling about your symptoms and/or illness	0.562				0.904
14. Help in dealing with emotional problems		0.645			0.887
15. Helping understand importance of following advice	0.825				0.813
16. Knowing what has been done during previous contacts	0.528				0.902
17. Preparing what to expect from specialists			0.816		0.898
18. The helpfulness of the staff			0.696		0.803
19. Getting an appointment to suit you				0.579	0.859
20. Getting through to the practice on telephone			0.643	0.497	0.775
21. Being able to speak to the GP on the telephone				0.845	0.809
22. Waiting time in the waiting room				0.838	0.770
23. Quick services for urgent health problems			0.772		0.779
Percentage of variance	65%	6.89%	5.73%	4.45%
Variant a: internal consistency (α)	0.942	0.934	0.853	0.871
Variant b: internal consistency (α)*	0.942	0.934	0.869	0.880

Notes:

* Item “Getting through to the practice on telephone” was assigned to factor 4 (before factor 3) because of changes in internal consistency and content reflection. Factor 1: medical care; factor 2: physician–patient relationship; factor 3: coordination of care; factor 4: accessibility to care.

Abbreviations: EUROPEP questionnaire, European Project on Patient Evaluation of General Practice Care questionnaire; GP, general practitioner.

Table 3 Convergent construct validity for each subscale and overall scale of the EUROPEP questionnaire

Subscale of EUROPEP	Mean (SD)	Correlations with aggregated ZAP-questionnaire, rrho
Overall EUROPEP score	3.83 (0.87)	0.820*
Factor 1: medical care	3.79 (1.01)	0.769*
Factor 2: physician–patient relationship	4.06 (0.85)	0.734*
Factor 3: coordination of care	3.84 (1.01)	0.750*
Factor 4: accessibility of care	3.46 (1.15)	0.682*

Note:

* Statistical significance at p<0.01.

Abbreviation: EUROPEP questionnaire, European Project on Patient Evaluation of General Practice Care questionnaire.