Maternal Satisfaction with Delivery Services of Government Hospitals in Ambo Town, West Shoa Zone, Oromia Region, Ethiopia, 2020

Figures & data

Table 1 Socio-demographic Characteristics of Mothers Who Gave Birth at Government Hospitals of Ambo Town in West Shoa Zone, 2019

Variables	Frequency	Percent (%)
Age
<20	66	17.27
20–35	277	72.1
>35	39	10.7
Total	384	100
Marital status of the mother
Single	69	18
Married	289	75.3
Divorced	20	5.2
Widowed	6	1.6
Total	384	100
Ethnicity
Oromo	310	80.7
Amhara	66	17.3
Tigre	4	1.0
Gurage	4	1.0
Total	384	100
Religion
Orthodox	152	39.6
Muslim	32	8.3
Protestant	198	51.6
Catholic	2	0.5
Total	384	100
Educational status
No formal education	56	14.6
Grade 1–6	107	27.9
Grade 7–12	126	32.8
Diploma and above	95	24.7
Total	384	100
Occupational status
Governmental employee	87	22.7
Merchant	62	16.1
Farmer	95	24.7
House wife	103	26.8
Student	33	8.6
Others	4	1.0
Total	384	100
Average monthly income
<650 ETB	169	44
650–1000	75	19.5
1501–2500	43	11.2
>2500	97	25.3
Total	384	100
Residence
Urban	227	59.1
Rural	157	49.9
Total	384	100

Table 2 Obstetric History of Mothers Who Gave Birth at Government Hospitals of Ambo Town in West Shoa Zone, 2019

Variables	Frequency	Percent (%)
Number of parity
Primipara	126	32.8
Multipara	1229	59.6
Grand multipara	29	7.6
Total	384	100
Type of pregnancy
Wanted	307	79.9
Unwanted	77	20.1
Total	384	100
Mode of delivery
Spontaneous vaginal delivery	214	55.7
Assisted delivery	15	3.9
Caesarian section	155	40.4
Total	384	100
Maternal outcome
Normal	316	82.3
With Complication	68	17.7
Total	384	100
Fetal outcome
Lived	339	88.3
Died	45	11.7
Total	384	100
ANC follow-up
Yes	343	89.3
No	41	10.7
Total	384	100

Table 3 Hospital- and Care Provider-Related Respondents’ Characteristics at Government Hospitals of Ambo Town in West Shoa Zone, 2019

Variables	Frequency	Percent (%)
Distance travelled
<30km	296	77.1
30–50km	58	15.1
>50km	30	7.8
Total	384	100
Mode of transportation
Car	328	85.4
Foot, animal or human shoulder	56	14.6
Total	384	100
Referred from other health facility
Yes	229	59.6
No	155	40.4
Total	384	100
Payment status
Paid	0	0
Free	384	100
Total	384	100
Waiting time
<1 hour	312	81.3
1–2 hours	50	13.0
>2 hours	22	5.7
Total	384	100
Professional who attended delivery
Doctor	163	42.4
Midwife	221	57.6
Total	384	100
Sex of the professional who attended delivery
Male	253	65.9
Female	131	34.1
Total	384	100

Figure 1 Bar graph showing levels of maternal satisfaction with delivery services of government hospitals of Ambo town, west Shoa, Oromia, Ethiopia, 2019.

Table 4 Bivariate Analysis of Factors Associated with Mothers’ Satisfaction with Delivery Services at Government Hospitals of Ambo Town in West Shoa Zone, 2019

Variables	Maternal Satisfaction		COR (95% CI)	P value
	Satisfied (%)	Unsatisfied (%)
Age
<20	59 (89.4%)	7 (10.6%)	0.422 (0.144, 1.239)	0.07
20–35	231 (83.4%)	46 (16.6%)	0.708 (0.317, 1.583)	0.20
>35	32 (78.0%)	9 (22.0%)	1
Marital status
Single	65 (94.2%)	4 (5.8%)	1
Married	237 (82.0%)	52 (18.0%)	0.062 (0.009, 0.408)	0.32
Divorced	17 (85.0%)	3 (15.0%)	0.219 (0.043, 1.118)	0.34
Widowed	3 (50.0%)	3 (50.0%)	0.176 (0.023, 1.326)	0.28
Educational status
No formal education	47 (83.9%)	9 (16.1%)	1.324 (0.520, 3.375)	0.56
Grade 1–6	87 (81.3%)	20 (18.7%)	1.590 (0.732, 3.456)	0.32
Grade 7–12	105 (83.3%)	21 (16.75)	1.383 (0.643, 2.974)	0.45
Diploma and above	83 (87.4%)	12 (12.6%)	1
Income
<650	145 (85.8%)	24 (14.2%)	0.599 (0.313, 1.145)	0.18
650–1000	65 (86.7%)	10 (13.3%)	0.557 (0.245, 1.267)	0.64
1001–2000	36 (83.7%)	7 (16.3%)	0.704 (0.274, 1.807)	0.77
>2000	76 (78.4%)	21 (21.6%)	1
Type of pregnancy
Wanted	276 (89.9%)	41 (10.1%)	5.94 (2.340, 10.35)	0.10*
Unwanted	22 (28.5%)	55 (71.5%)	1
Maternal outcome
Normal	258 (81.6%)	58 (18.4%)	3.597 (1.259, 10.274)	0.04*
With complication	64 (94.1%)	4 (5.9%)	1
Mode of transportation
Car	272 (82.9%)	56 (17.1%)	1.716 (0.702, 4.196)	0.11
Foot, animal or human shoulder	50 (89.3%)	6 (10.7%)	1
Waiting time
<1hour	265 (84.9%)	47 (15.5%)	1
1–2hours	41 (82.0%)	9 (18.0%)	0.473 (0.176, 1.271)	0.10
>2 hours	16 (72.7%)	6 (27.3%)	0.585 (0.179, 1.912)	0.98
The profession who attend delivery
Doctor	141 (86.5%)	22 (13.5%)	0.706 (0.401, 1.242)	0.21
Midwife	181 (81.9%)	40 (18.1%)	1
Gender of professional
Male	217 (85.8%)	36 (14.25)	1
Female	105 (80.2%)	26 (19.8%)	1.493 (0.856, 2.602)	0.19
Maintenance of privacy
Yes	305 (86.4%)	48 (13.6%)	13.405 (1.740, 40.591)	0.17*
No	17 (54.8%)	14 (42.2%)

Note: *Shows significant at P-value <0.25.

Table 5 Multivariate Analysis of Factors Which Associated with Mothers’ Satisfaction with Delivery Services at Government Hospitals of Ambo Town in West Shoa Zone, 2019

Variables	Maternal Satisfaction		AOR (95% CI)	P value
	Satisfied (%)	Unsatisfied (%)
Age
<20	59 (89.4%)	7 (10.6%)	1.059 (0.291, 3.852)	0.61
20–35	231 (83.4%)	46 (16.6%)	0.594 (0.246, 1.432)	0.20
>35	32 (78.0%)	9 (22.0%)	1
Marital status
Single	65 (94.2%)	4 (5.8%)	1
Married	237 (82.0%)	52 (18.0%)	0.047 (0.006, 0.398)	0.40
Divorced	17 (85.0%)	3 (15.0%)	0.223 (0.038, 1.304)	0.37
Widowed	3 (50.0%)	3 (50.0%)	0.203 (0.024, 1.713)	0.26
Educational status
No formal education	47 (83.9%)	9 (16.1%)	1.058 (0.361, 3.099)	0.86
Grade 1–6	87 (81.3%)	20 (18.7%)	1.409 (0.613, 3.239)	0.51
Grade 7–12	105 (83.3%)	21 (16.75)	1.358 (0.598, 3.081)	0.47
Diploma and above	83 (87.4%)	12 (12.6%)	1
Income
<650	145 (85.8%)	24 (14.2%)	0.466 (0.229, 0.948)	0.01*
650–1000	65 (86.7%)	10 (13.3%)	0.498 (0.209, 1.187)	0.55
1001–2000	36 (83.7%)	7 (16.3%)	0.748 (0.277, 2.020)	0.67
>2000	76 (78.4%)	21 (21.6%)	1
Type of pregnancy
Wanted	276 (89.9%)	41 (10.1%)	3.27 (0.340, 9.81)	0.02
Unwanted	22 (28.5%)	55 (71.5%)	1
Maternal outcome
Normal	258 (81.6%)	58 (18.4%)	4.40 (1.453, 13.375)	0.038*
With complication	64 (94.1%)	4 (5.9%)	1
Mode of transportation
Car	272 (82.9%)	56 (17.1%)	1.596 (0.592, 4.305)	0.45
Foot, animal or human shoulder	50 (89.3%)	6 (10.7%)	1
Waiting time
<1hour	265 (84.9%)	47 (15.5%)	1
1–2hours	41 (82.0%)	9 (18.0%)	0.352 (0.120, 1.029)	0.22
>2 hours	16 (72.7%)	6 (27.3%)	0.466 (0.130, 1.669)	0.90
The profession who attend delivery
Doctor	141 (86.5%)	22 (13.5%)	0.813 (0.421, 1.571)	0.36
Midwife	181 (81.9%)	40 (18.1%)	1
Gender of professional
Male	217 (85.8%)	36 (14.25)	1
Female	105 (80.2%)	26 (19.8%)	0.616 (0.320, 1.184)	0.18
Maintenance of privacy
Yes	305 (86.4%)	48 (13.6%)	8.405 (1.740, 29.591)	0.02*
No	17 (54.8%)	14 (42.2%)	1

Note: *Shows significant at P-value <0.05.