Lean Management Promotes Compliance and Satisfaction of Rabies Vaccines

Figures & data

Table 1 Patient Characteristics and Compliance Rate of Vaccination

Characteristics		Case Number	Number of Vaccination	Compliance Rate (%)	χ2 value	P value
Gender	Male	2706	2632	97.27	0.589	0.256
	Female	2318	2229	96.16
Age	≤12 years old	1568	1540	98.21	13.351	0.027
	13~60 years old	2327	2213	95.10
	>60 years old	1129	1108	98.14
Education level	Illiterate	153	123	80.39	32.581	<0.001
	Primiary school	526	502	95.44
	Middle school	1095	1071	97.81
	High school and secondary school	1019	992	97.35
	Junior college	1113	1085	97.48
	Undergraduate or above	1108	1088	98.19
Marrige	Unmarried	2194	2104	95.90	35.624	<0.001
Status	Married	2751	2688	97.71
	Divorce	26	21	80.77
	Bereft of spouse	53	48	90.57
Living situation	Live alone	1156	1065	92.13	9.354	0.011
	Live together	3868	3796	98.14

Table 2 Characteristics of Patients Before and After PSM

Variables		Mean Value of Routine Management Group	Mean Value of Lean Management Group	t value	P value
Gender	Before PSM	0.417	0.412	0.312	0.409
	After PSM	0.453	0.459	−0.215	0.615
Age	Before PSM	41.031	42.915	−2.326	0.002
	After PSM	41.659	41.342	0.145	0.811
Education level	Before PSM	2.891	3.205	−2.518	<0.001
	After PSM	3.061	3.029	0.119	0.901
Marital status	Before PSM	1.062	1.326	−3.154	<0.001
	After PSM	1.151	1.101	1.020	0.197
Living situation	Before PSM	0.385	0.265	3.684	<0.001
	After PSM	0.324	0.294	1.353	0.103

Table 3 Waiting Time for Rabies Vaccination

Group	Number	0–10 Min	Waiting Time 11–30 Min	>30 Min	Mean value of Waiting Time (±s) Min
Routine management group	2306	1429/61.97%	805/34.91%	72/3.12%	15.03±5.69
Lean management group	2718	2447/90.03%	266/9.79%	5/0.18%	7.93±3.61
χ^2 or t value	–	χ^2=555.632	χ^2=469.620	χ^2=71.372	t=9.209
P value	–	<0.001	<0.001	<0.001	<0.001

Table 4 Satisfaction of the Patients Receiving Rabies Vaccination

Group	Number	Very Satisfied	Satisfied	Not Very Satisfied	Not Satisfied	Percentage of Satisfication
Routine management group	2306	839/36.38%	1242/53.86%	172/7.46%	53/2.30%	90.24%
Lean management group	2718	1862/68.51%	791/29.10%	56/2.06%	9/0.33%	98.32%
χ^2 value	–	516.571	316.374.517	83.924	13.409	39.611
P value	–	<0.001	<0.001	<0.001	<0.001	<0.001