Organizational Communication Skills and Its Associated Factors Among Healthcare Providers Working at Wolaita Sodo Health Facilities, Southern Ethiopia: A Cross-Sectional Study

Figures & data

Table 1 Socio-Demographic and Organizational Factors Related with Organizational Communication Skills of Healthcare Providers Working at Wolaita Sodo Health Facilities, Southern Ethiopia, from September 1–30, 2022

Variables	Categories	Frequency	Percentage
Sex	Male	212	57.5%
	Female	157	42.5%
Age (in year)	Below mean level	190	51.5%
	Above mean level	179	48.5%
Marital status	Currently unmarried	130	35.2%
	Currently married	239	64.8%
Educational qualification	Diploma	28	7.6%
	BSc	320	86.7%
	MSc and above	21	5.7%
Training on communication skills	Yes	151	40.9%
	No	218	59.1%
Working unit	OPD	107	29.0%
	Ward	186	50.4%
	Laboratory	39	10.6%
	Pharmacy	17	4.6%
	Emergency	20	5.4%
Type of profession	Doctor	50	13.6%
	Nurse	213	57.7%
	Public health officer	35	9.5%
	Lab technician	30	8.1%
	Pharmacist	41	11.1%
Job experience (in year)	Below mean level	170	46.1%
	Above mean level	199	53.9%
Monthly salary (in ETB)	Below mean level	152	41.2%
	Above mean level	217	58.8%

Figure 1 The level of organizational communication skills across sex among healthcare providers working at Wolaita Sodo health facilities, southern Ethiopia, from September 1–30, 2022.

Table 2 Logistic Regression of Factors Associated with Organizational Communication Skills of Healthcare Providers Working at Wolaita Sodo Health Facility, SNNPRS of Ethiopia from September 1–30, 2022

Variables	Categories	Organizational Communication Skills		COR (95%C.I)	AOR (95% C.I)
		Good OCS	Poor OCS
		(n=169)	(n=200)
Sex	Male	114	98	2.16 (1.41, 3.30)	2.29 (1.38, 3.82)*
	Female	55	102	1	1
Educational Qualification	BSc	148	173	1	1
	Diploma	10	18	0.65 (0.29, 1.45)	0.64 (0.27, 1.49)
	MSc and above	11	19	1.43 (0.57, 3.54)	1.23 (0.45, 3.40)
Training on Communication Skills	Yes	98	83	1.95 (1.28, 2.94)	2.30 (1.46, 3.63)*
	No	71	117	1	1
Working Unit	Pharmacy	8	9	1.16 (0.43, 3.15)	1.38 (0.37, 5.12)
	Emergency	11	9	1.60 (0.63, 4.05)	1.12 (0.41, 3.05)
	Laboratory	24	16	1.97 (0.98, 3.95)	3.22 (1.07, 9.65)*
	OPD	46	61	0.99 (0.61, 1.60)	1.04 (0.58, 1.85)
	Ward	80	105	1	1
Type of Profession	Nurse	88	127	1	1
	Health officer	16	18	1.28 (0.62, 2.65)	1.25 (0.55, 2.80)
	Pharmacist	25	17	1.99 (1.06, 2.65)	1.72 (0.85, 3.47)
	Doctor	29	21	2.12 (1.08, 4.16)	0.75 (0.26, 2.14)
	Lab technician	11	17	0.93 (0.41, 2.09)	0.46 (0.15, 1.41)
Job Experience	Below means level	86	84	1.43 (0.94, 2.16)	1.26 (0.80, 1.99)
	Above mean level	83	116	1	1

Notes: *Significant at p-value <0.05. Those with p value 0.25 and less than were entered into the multivariate regression.

Abbreviations: COR, crude odds ratio; AOR, adjusted odds ratio; CI, confidence interval.