eHealth in support for daily functioning of people with intellectual disability: Views of service users, relatives, and professionals on both its advantages and disadvantages and its facilitating and impeding factors

Figures & data

Table 1. An overview over the description of eHealth and eHealth applications.

Theme	Clustering of responses
Description eHealth	Use of computers/technique
	Remote care
	Broad term; it covers a lot
	Manner to have “low-level” contact with others (but not suitable for all)
	eHealth is a different type of contact
eHealth applications	Informational websites designed for people with ID
	Social media (e.g., Facebook, YouTube)
	Domotica/surveillance technology
	eCommunication in contact with family/professionals
	Portals
	Augmentative and Alternative Communication (AAC)-devices
	Apps on phone/tablet (e.g., using Whatsapp with professionals)
	Measurements focused on physiological aspects (e.g., heartbeat)

Table 2. The advantages and disadvantages of eHealth in support for daily functioning.

Theme	Clustering of responses
Advantages of eHealth	Increased independence of service users
	Improve care/make care more efficient
	Increased communication options for service users
	Service user's social network more informed
Disadvantages of eHealth	eHealth should not be viewed as a substitute for (face-to-face) life contact
	Social contacts will be different/fewer
	Dangers of the Internet
	Text interpretation sometimes difficult

Table 3. The facilitating and impeding factors of eHealth in support for daily functioning.

Theme	Clustering of responses
Facilitating factors	Acceptance that not everyone is willing to work with eHealth
	Connect to individual’s needs and possibilities
	Involvement of all stakeholders (including relatives) from the start
	Service users control their own data (related aspects: good security, authorisation, and clear policy regarding privacy)
	Sharing of (experiential) knowledge
	A number of preconditions must be met (expenses, time, Internet, devices)
Impeding factors	Privacy concerns
	No or malfunctioning Internet
	Expenses
	No proper IT-support
	Complexity of eHealth application