Quality indicators for patient safety in primary care. A review and Delphi-survey by the LINNEAUS collaboration on patient safety in primary care

Figures & data

Table 1. Twenty-nine relevant domains for patient safety indicators in primary care.

Leadership
1	Working towards a culture of quality and safety
People management
2	The Health Centre has a training plan for its staff's continuing professional development
Partnerships and resources
3	Professionals of the health centre know the referral facilities
4	Efficacy and quality of the non-healthcare providers’ services employed by the health centre
5	Safety and suitability of the health centre
6	Effectiveness, safety, and use of the technical support resources
Clinical processes
General organizational structures
7	The health centre has a database that contains the personal data of its patients
8	Use of the electronic medical records
9	Management of urgent requests for assistance
10	Home care for chronic conditions
11	Clinical decision tools are present
Treatment protocols
12	Treatment protocol for cardiopulmonary emergencies
13	Treatment protocol for treatment of acute diseases in the centre and during home visits
14	Treatment protocols for cardiovascular risk factors
15	Treatment protocols for management of cancer
16	Treatment protocols for cardiovascular disease
17	Treatment protocols for chronic respiratory diseases
18	Treatment protocols for infectious diseases
19	Treatment protocols for mental health diseases
20	Treatment protocols for suspected cases of abuse
21	Protocols for end of life care
Patient safety procedures
22	Detection of patient safety incidents and sentinel events
23	Processes in place to ensure the effectiveness, efficiency and safe use of medicines
24	Safe processes for the prescription of medicines
25	Safeguard professionals and the public from healthcare associated infections
26	Guaranty of continuity of care between primary care and emergency medical services, specialists and long-term care services
27	Safety mechanisms and procedures for blood sample collection.
28	Research activities of the health centres safeguard safety of participants and follow research ethics
29	Appointments delays of patients with their allocated clinician