Implementation of 5S management method for lean healthcare at a health center in Senegal: a qualitative study of staff perception

Figures & data

Table 1 Key themes identified by staff members about the impact of the 5S program

Domains and sub-domains	Key themes
Work environment	- Fewer unwanted items
	- Improved hygiene and cleanliness
	- Improved orderliness of items
	- Improved labeling and directional indicators of service units
Attitude and behavior	- Increased awareness of 5S
of staff	- Improved collaboration among staff members
	- Increased reuse of items
	- 5S practices extended outside work
Attitude and behavior of patients	- Voluntary participation in maintaining cleanliness of the facility
Quality of services
Efficiency	- Reduction in time searching for items
	- Improved ability of staff to move around in the office
Patient centeredness	- Reduction in waiting time for patients - Better directions for patients
Safety	- Improved sterilization processes

Fig. 1 Root cause analysis on perceived changes in the quality of services.